what are available tools in board for User journey track of Board ?

Vivek · 2024-07-11T13:50:50+00:00

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Currently we are looking for a solution, To track board users tool monitoring. As board developers we want to understand and track board user journey track. On which modules our users spending more time, what screens are used the most? At which screen the users is facing the response time lag and other. If you have any solution or in built board monitoring extension. Please let me know your feedback.

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Accepted answers

Shisong

Hi,

There's an application called "log management application". It can help you achieve what you want, to some extent.

Shisong

Helmut Heimann

Hi @Maik Burghardt ,

did you refresh the LOG data in the application? Does the database profile allow access?

Kind regards,
Helmut

Maik Burghardt

This is the message I receive when I want to "import logs".

Samson Sunny

@Maik Burghardt ,

This error is mostly because the LMA application has not been configured correctly. The LMA application needs to be configured in the backend (data model) before using it i.e. correcting the paths in the data readers, ETL's etc.

Kindly raise a case to the Board support team to look into it.

All comments

Shisong

Hi,

There's an application called "log management application". It can help you achieve what you want, to some extent.

Shisong

Samson Sunny

Hi @Vivek ,

Yes you can track the user activity using the LMA module.

The LMA (Log Monitoring and Audit) Application records activities within each environment focused on User Access, Operations of the system (dataflows, data readers) and System Loads.

Reach out to the CSM of your account to get this installed and configured on each of your Board instances.

Maik Burghardt

Good morning @Samson Sunny, any idea why it would like this?

Helmut Heimann

Hi @Maik Burghardt ,

did you refresh the LOG data in the application? Does the database profile allow access?

Kind regards,
Helmut

Maik Burghardt

This is the message I receive when I want to "import logs".

Vivek

Hello All, Thanks for giving your valuable inputs. I got the solution using LMA.

Samson Sunny

@Maik Burghardt ,

Kindly raise a case to the Board support team to look into it.