Closing / Locking and Unlocking Periods
HI,
We recently completed the implementation of Board's Consolidation module using the latest version GCR. We run into some issues when closing prior periods wherein it prevents the 'Run Conso" command from executing. The only way around that we found is to unlock all locked periods, run conso and then relock the prior periods which defeats the purpose. And prior periods mean at least 24 months of data. A support ticket has been created and its more than 10 days with no resolution in sight.
If anyone has run into the same problem and found a fix, would appreciate sharing some info.
Kind regards.
Answers
-
Hi John,
I am unable to see your ticket on our system can you please share the details and we can have someone look into it asap.
Thanks
Dom
0 -
Hi Dominique,
Please see below:
0
Categories
- All Categories
- 2K Forums
- 1.8K Platform
- 168 Academy
- 330 Resources
- 1 Board Knowledge Base
- 50 Best Practices
- 49 How-To Guides
- 19 Board Advocacy Program
- 196 Blog
- 4 Groups Hub
- 4 About Groups
- New Community Members
- DACH
- Japan
- 5 Community Captains
- 1 About Community Captains
- 3 Meet the Community Captains
- 1 Topics & Thought Starters
- Learn from the Board Captains
- Release Notes
- Academy
- 2 Board Academy
- 8 ILT/VILT Course Catalogue
- 13 e-Learning Course Catalogue
- 4 Academy Forum
- 1.3K Idea Exchange
- 338 Partner Hub
- 94 Support
- 14 FAQ's
- Customer Support Portal
- 54 Support Articles
- BEAP