Closing / Locking and Unlocking Periods

HI,

We recently completed the implementation of Board's Consolidation module using the latest version GCR. We run into some issues when closing prior periods wherein it prevents the 'Run Conso" command from executing. The only way around that we found is to unlock all locked periods, run conso and then relock the prior periods which defeats the purpose. And prior periods mean at least 24 months of data. A support ticket has been created and its more than 10 days with no resolution in sight.

If anyone has run into the same problem and found a fix, would appreciate sharing some info.

Kind regards.

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