Unhandled Error Message

Walter
Walter Customer, Community Captain
10 Comments Year 2 Community Captain 5 Likes Board Developer
in Platform

Hello everyone,
I have a SQL data reader(SQL-DR) that Runs with no issues.
However, when I want to Edit the SQL-DR, board returns this error message.
An unhandled error occurred (cod_ref: 1736282661225)

I have done some troubleshooting but issue persist.
This link took me to similar issues from previous years.

https://community.board.com/search?domain=all_content&query=An%20unhandled%20error%20occurred%20(cod_ref:%201736282661225)&scope=site&source=community

My error code is different though, and non of the responses seem helpful in my case

image.png

Does anyone have any suggestions for me?
Thanks.

Answers

  • Bart Scott
    Bart Scott Active Partner, Community Captain
    Fourth Anniversary 5 Answers 10 Comments Year 2 Community Captain

    Are you able to preview data in the DR? Or does it fail there as well? Did you look at the SQL Logs on the Admin Portal (assuming you are cloud)?

  • Walter
    Walter Customer, Community Captain
    10 Comments Year 2 Community Captain 5 Likes Board Developer

    Hello Barr Scott,
    I can't preview data in the DR.
    For logs, I have developer license

  • Helmut Heimann
    Helmut Heimann Employee, Community Captain
    50 Answers 500 Comments 250 Likes Fourth Anniversary
    edited January 8

    Hello @Walter ,

    when you say, the DR runs with no issues, does it deliver all records or do you get discards? Does it create a log file?

    Usually the kind of messages you are referring to are listed in more detail in the diagnostics log (located in <BoardPath>\Dataset\log)—there, you will have to search for the error code. If you do so, what has been recorded there?

    Best,
    Helmut

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