Smart Import errors, add a 'download error list' button

Michael Gerrard
Michael Gerrard Customer
Fourth Anniversary 100 Up Votes 10 Comments Name Dropper
in Idea Exchange

Smart Import - as a user, I click the upload, select an Excel file. A dialogue box appears with errors:

Board Smart Import - upload errors, add a button DOWNLOAD ERROR LOG.png

I have a list of errors. I need to fix those errors in my Excel file. I open the Excel file, find E2, for example. I see what needs to be fixed… but I don't know the correct data I should enter. I have to go back to my Board app and close the Smart Import window (above). I find the correct data, enter it into my Excel. Now I want to fix the next error - but the list of errors is no longer on my screen! I have to again attempt an upload to see them.

Next I think, well, let me take a copy of the errors. I selected all of them, when I pasted, the ones that were off the screen did not paste! I had to copy and paste several times to get the full list.

Solution?

Please add a button "DOWNLOAD ERROR LOG". The user could click that, it would put a text file in their Downloads folder with this list of errors.

Also, consider fixing the issue where I cannot copy-paste all the contents of the above window.

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Comments

  • Helmut Heimann
    Helmut Heimann Employee, Community Captain
    50 Answers 500 Comments 250 Likes Fourth Anniversary

    Hi @Michael Gerrard ,

    thanks for bringing this up.
    I agree that the operation and error handling with the SmartImport could be a little more user-friendly.

    You've got my vote.

    Best,
    Helmut

  • SUSAN LANDGRAF
    SUSAN LANDGRAF Customer
    First Comment

    You have my vote!

  • Mathias Dutour
    Mathias Dutour Customer
    First Anniversary Name Dropper DACH First Comment

    +1, and noting that the error messages should indeed be much more specific and ideally configurable/application specific.

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