Procedure "Backup data model" - automatically delete files after Expiration days

SBatalia · 2025-02-10T13:32:03+00:00

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Hello all,

we have a procedure step "Backup data model". In the settings we setup 7 days for "Expiration days".
The backups are also successfully written to the corresponding directory.
The backup files are not automatically deleted after 7 days.

Our Board Version is 14.2.1.1.282551.

Has someone an idea?

Kind regard
S. Batalia

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Hamza Mesbahi

Hi @SBatalia, I've not come across this issue before. Normally, as long as the directory containing the old backup folders is the same as the path defined on your backup data model step, it deletes those files based on creation date. You could try raising a ticket to our support team and have them look into it!

SBatalia

Hi, I have still create a ticket to your support team

Federico Cazzalini

Hi @SBatalia

let's manage it through the Support Portal, but I would think about some "windows permissions" linked to the user assigned to the "Board Engine" service.

let's check through the ticket, by the way.

Best Regards,

federico