Procedure "Backup data model" - automatically delete files after Expiration days

SBatalia
SBatalia Customer
First Comment
in Platform

Hello all,

we have a procedure step "Backup data model". In the settings we setup 7 days for "Expiration days".
The backups are also successfully written to the corresponding directory.
The backup files are not automatically deleted after 7 days.

Screenshot1.png

Our Board Version is 14.2.1.1.282551.

Has someone an idea?

Kind regard
S. Batalia

Answers

  • Hamza Mesbahi
    Hamza Mesbahi Employee
    Second Anniversary 10 Comments First Answer Level 300: Expanding Board in Your Organization

    Hi @SBatalia, I've not come across this issue before. Normally, as long as the directory containing the old backup folders is the same as the path defined on your backup data model step, it deletes those files based on creation date. You could try raising a ticket to our support team and have them look into it!

  • SBatalia
    SBatalia Customer
    First Comment

    Hi, I have still create a ticket to your support team

  • Federico Cazzalini
    Federico Cazzalini Employee
    Fourth Anniversary 100 Likes 5 Answers 25 Up Votes

    Hi @SBatalia

    let's manage it through the Support Portal, but I would think about some "windows permissions" linked to the user assigned to the "Board Engine" service.

    let's check through the ticket, by the way.

    Best Regards,

    federico

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