We’re excited to welcome Scout to the Board Community! Think of Scout as your helpful guide, always on the lookout to fetch the best answers to your questions. Powered by our Community AI assistant, Scout delivers suggested answers to forum posts within minutes, helping you find solutions faster and keeping the conversation moving.
What can you expect?
When you post a new question to a Community forum, Scout will scan all existing human-generated Community content to search for answers based on question keywords and will provide up to three suggested answers in reply.
Here's what you'll see in just minutes:
Once the Suggested Answers have been generated, you have a couple of options.
- If the AI assistant answered your question, select 'Accept Answer' or select the 'X' to remove an answer that's not appropriate. Please keep in mind that each suggested answer includes a link that you can click to review the source material. It is always recommended to verify the source before accepting an answer.
- Alternatively, you can take no immediate action and wait to see if another user provides a better answer.
Accepting an answer makes the answer available for everyone to see:
*Please note: This feature is turned off by default for each Community member, and there is no obligation to use it. You're in control!
Turn on the AI assistant directly from your Profile > Account & Privacy Settings page:
- In the Community Preferences section at the bottom of the page, check or uncheck the Suggest Scout Answers on my Q&A Posts box to set your personal preference.
It's as easy as that! Questions? Let us know in the comments or reach out to community@board.com. We're here to help!
