Has anyone else has this issue when trying to watch these videos? All of the videos have been set to private so can't actually "do" the training.
Hi Dan, My name is Amy Holmes, and I am our Board Academy Director β it is nice to meet you. Thank you for taking the time to reach out and raise this concern. I understand how frustrating it can be. It is a known issue, and our team is actively working to correct it as quickly as possible. Dan and Community Members, Thank you as always for your understanding and support. We'll share an update as soon as it is fixed. We really appreciate your engagement here in the Community and are so glad youβre part of it
Best regards, Amy Holmes
Thanks Amy, Is there a timeline of when this will be resolved? As a partner, I'm keen to have the best knowledge possible to ensure I can deliver the tool at it's best. Thanks Dean.
Hi Dean and Community Members,
The video playback issues have been resolved. You can now go into Academy and relaunch the course β the videos should play correctly. Please let me know if you experience any further issues. Thank you for your patience while the content was unavailable and for bringing this to our attention. We appreciate your continued engagement and for being such a valuable part of Board Community!
Best regards, Amy