Cannot reconfigure the Board 14 Mailer service under IIS

Arnaud Villemain

Hello,

I have a Board on-premise instance (V14.4) running on a Azure virtual machine (operating system: Microsoft Windows Server 2016 Datacenter) using Microsoft IIS.

The server is running well (thanks these instructions https://community.board.com/discussion/17975/how-to-setup-microsoft-iis-with-board-14-web-server ) and the Board users can connect to the server and work in capsules.

The IIS folder is C:\inetpub\wwwroot\BOARDWEB14_4\.

I am now trying to set up the Mailer service.

According to the linked instructions above, i shall do step 10

but the command fails for me.

• I run this command (as a windows admin):
  "C:\Windows\Microsoft.NET\Framework\v4.0.30319\installutil.exe" "C:\inetpub\wwwroot\BOARDWEB14_4\Bin\Board.Mailer.Service.exe"
• and the result is:
  Exception occurred while initializing the installation:
System.IO.FileLoadException: Could not load file or assembly 'file:///C:\inetpub\wwwroot\BOARDWEB14_4\Bin\Board.Mailer.Service.exe' or one of its dependencies. Operation is not supported. (Exception from HRESULT: 0x80131515).

The error occurs regardless whether the Board engine service is running or not and whether the Microsoft IIS website is running or not.

According to the error message, it seems that some resources are missing:

Could not load file or assembly or one of its dependencies

I can't find in community articles what i am missing.

Has anyone an idea on how to setup the Mailer service in combination with Microsoft IIS for Board 14.4 ?

Many thanks in advance and regards.

—

A few background settings of the Board server machine:

1. Windows services:
2. file C:\inetpub\wwwroot\BOARDWEB14_4\App_Data\config\appSettings.config (rows 2 and 3 have the same URL as in C:\inetpub\wwwroot\BOARDWEB14_4\Bin\Board.Mailer.Service.exe.config on row 4
3. folder C:\inetpub\wwwroot\BOARDWEB14_4\App_Data\broadcasting
4. 
5. folder C:\inetpub\wwwroot\BOARDWEB14_4\Bin
6. file C:\inetpub\wwwroot\BOARDWEB14_4\Bin\Board.Mailer.Service.exe.config
7. Currently, the Broadcasting config file is not set up yet (C:\inetpub\wwwroot\BOARDWEB14_4\App_Data\config\broadcasting.config) because the instructions
   https://community.board.com/discussion/17975/how-to-setup-microsoft-iis-with-board-14-web-server
   don't mention it as mandatory for the Board mailer service…