The New Board Cloud Status Page is Live!

Cloud Team

📢 We are excited to announce that the new Board Cloud Status Page is officially live and available to all logged-in Customers and Partners through the Board Community, accessible using your Board Community login credentials.

This new platform marks a significant step forward in transparency, reliability, and customer empowerment, providing you with visibility into the health of Board Cloud services across regions and environments.

What You Can Expect

• Transparency: Instant updates about incidents or maintenance affecting your environment.
• Control: A clear view of regional and tenant health, with direct access to history and performance reports.
• Proactive Communication: Email alerts and in-page notifications to keep you informed at every stage.

Why It Matters

This initiative is part of our broader effort to strengthen trust, reliability, and operational excellence.

What is the Board Cloud Status Page?

The Status Page is a pivotal tool for checking Board Cloud services' health and overseeing your environment’s health and information.

Here you can:

• Verify the health of Board Cloud Services (Cloud Regions, Cloud Connectors, Cloud Tenants).
• View ongoing incidents and scheduled maintenance.
• Access incident history and postmortem reports.
• Oversee your environment’s health and related information in the private area.

Explore the Status Page's full FAQs

To help you get the most out of the new Status Page, we’ve also prepared a dedicated FAQ section where you’ll find guidance on:

• How to access the Board Cloud Status Page using your Board Community login credentials.
• How to subscribe to updates.
• How incidents and maintenance are managed.
• How the My Environment page works.

FAQs

Get Started

To explore the new Board Cloud Status Page:

1. Go to the URL https://status.board.com/ or visit the Support section to access the Board Cloud Status tile that will take you directly to the status page.
2. Sign in with your Board Community login credentials.
3. As a Community member: Check the status of all Board Cloud Regions.
4. As a Technical Contact: Access the private My Environment section for tenant-specific health details and other information.

Kristine Young

Thanks for creating this page. As a CSM I can now check when a customer reaches out with connection issues. I will also share this with my customers to make sure they know about it. 😊