The Board Idea Exchange is where Board Customers, Partners, and Employees share ideas, provide feedback, and help shape the evolution of the Board platform. It’s a central space for proposing enhancements, discovering what others are asking for, and engaging with ideas that impact how you work.
We built this portal to support open collaboration between our Customers, Partners, Employees, and Product Teams—and to make it easier for your input to be heard, understood, and acted on.
What’s new in the updated Idea Exchange?
The new Board Idea Exchange, available beginning February 2, focuses on clarity, relevance, and usability. Key improvements include:
AI-assisted idea discovery
When submitting a new idea, AI helps automatically identify similar existing ideas, making it easier to:
- Avoid duplicate submissions
- Add your vote or context to ideas already gaining traction
Better visibility into your ideas
You can now quickly find:
- Ideas you’ve submitted
- Ideas you’ve voted on
Your contributions are easy to track in one place.
Organization-level filtering
You can filter ideas submitted by your organization, making it easier to:
- Align internally on priorities
- See what peers in your company care about
- Coordinate feedback and voting
What’s changed (and what hasn’t)?
- Hot Topics are replaced by an option to sort on Recent, Trending, and Popular.
- Focused on helping you find relevant ideas through search, filters, and AI-powered similarity detection.
- The core idea workflow remains the same.
- You can still submit ideas, vote, comment, and follow status changes via the Subscribe button found on each idea as ideas move through evaluation and delivery.
- The current Community Idea Exchange is in ''read-only' mode until February 2, 2026
- This means that you will not be able to post new ideas or comments to existing ideas as we prepare for the launch of the new Idea Exchange experience
- A new way to access the Idea Exchange begins on February 2, 2026.
- The new Idea Exchange will have two unique entry points—one customized for Customers and one for Partners and Employees—with a shared experience and combined search for all participants.
- To log into the new Idea Exchange, follow the navigation at the top of Community and log in using your existing Community credentials.
- Registration in the Community is required for Idea Exchange access.
- Submitted ideas will now be listed under your profile in the new Idea Exchange.
- No new badges will be awarded in the Community for posting in the new Idea Exchange. However, existing badges earned in Community will remain as is.
- Search will now be unique to the Idea Exchange and will not return any results in Community.
How do I submit an Idea?
- Open the new Idea Exchange using the link found at the top of the Community and log into the Idea Exchange.
- Click +ADD NEW IDEA to submit a suggestion.
- Select a Product for your idea, choices are Board Planning, Foresight, Signals.
- Add a clear one sentence summary, any similar ideas will appear in the window below.
- Review AI-suggested similar ideas.
- Describe your idea, and upload attachments.
Vote, subscribe or comment on an idea
- Click to open an idea and use the voting button to add your vote. Each user is limited to one vote per idea.
- On the lower left pane, view related ideas.
- At the upper right corner, click to subscribe and receive email notifications of changes in status.
- Click + Add a comment at the bottom to share your thoughts.
What do idea statuses mean?
- Open for Voting – Newly submitted and open for feedback
- Under Review – Has reached 25 votes and is being considered by Board Product Management
- Accepted – Reviewed and under evaluation by the product team
- Planned – Approved and scheduled on the roadmap
- Shipped – Delivered and available to customers
- Already exists – Functionality is available in the product
- Archived – No longer active (see archiving policy below)
How does Board decide which ideas move forward?
Ideas are evaluated using multiple inputs, including:
- Votes from the community
- Alignment with customer needs and market trends
- Product strategy and technical feasibility
If an idea is archived, it doesn’t mean it wasn’t valuable. Ideas may be combined, re-scoped, or addressed as part of broader initiatives. You may see your idea merged with another idea, this allows us to combine similar ideas and add all the unique votes.
For example:
Idea A – 5 votes from people (a,b,c,d,e)
Idea B – 4 votes from people (e,f,g,h)
After merging ideas A and B there will be 8 unique votes from people (a,b,c,d,e,f,g,h). The vote from person e is not counted twice.
How often are ideas reviewed?
Our product teams regularly review and update ideas, with status changes shared transparently whenever possible. Community input is an ongoing part of how we refine priorities and plan future investments. When an idea reaches 25 votes, it will be placed Under Review and a response or clarification will be provided by the product management team resulting in the idea moving to Accepted, Already exists or Archived.
If you have an idea that has been Accepted, this is not a guarantee that it will be delivered, or that if delivered it will match your suggestions exactly.
Idea archiving policy
To keep the Idea Exchange focused and usable:
- Ideas with 10 or fewer votes that are older than six months may be archived.
This helps surface the most relevant and actively supported ideas while maintaining visibility into past discussions.
Your voice still matters
The new Board Idea Exchange is designed to make your input easier to share, easier to find, and easier to act on. We value your feedback and encourage you to continue submitting ideas, voting, and engaging with the Community.
Your ideas help shape what we build next.
Notes on Idea Migration
As part of the transition to the new Board Idea Exchange, we migrated ideas from the previous Idea Exchange with the following scope and considerations:
- Only active ideas were migrated. Ideas that had already been archived in the previous portal were not carried over.
- Original authorship may appear as “Guest” in cases where the user who submitted the idea is no longer an active community member.
- Vote counts were preserved. All existing vote totals were migrated.
- Voter attribution may be limited. In some cases, votes could not be linked back to currently active user accounts, though the total number of votes remains accurate.
These steps ensure continuity of ideas and signal while aligning the new portal with the current Community membership.
