The 2026 Board Customer Satisfaction Survey is now open — and we’d love to hear from you.
This year, we have shortened and redesigned the survey to make it quicker and easier to complete. We would especially love to hear from customers who may not have shared feedback recently — including those who are seeing positive changes and want to help us understand what is making the biggest difference.
Your feedback plays a direct role in shaping the future of Board. It helps us understand where we are delivering value, where we need to improve, and what we should prioritise next to better support your success.
This is more than a survey. It is one of the ways we keep Board customer-led.
Each year, we use your feedback to identify the improvements that matter most — across the platform, product experience, AI innovation, reliability, Customer Success, support, Community, Academy, and the broader Board journey.
We then share the progress back through our Take on Board Customer Experience Report, closing the loop on what we heard, what changed, and what is coming next.
Your voice helps us decide where to focus.
Your experience helps us improve.
Your ideas help us build what comes next.
👉 Complete the 2026 Board Customer Satisfaction Survey here:
2026 Board Customer Satisfaction Survey
Thank you for helping us stay honest, focused, and ambitious on behalf of our customers.
We’re listening.
We’re acting.
And we’re building the future of Board — together.
