Hello,
I receive an error message when I try to connect at my training environment: https://trainingacademy.board.com/a44-sandw9t6bweb/
Could you solve the issue please?
Thank you.
Hello Sandra,
Thank you for contacting Board Product Support. My name is Nial Smith, and I’ll be assisting you with your request.
I would like to inform you that we have restarted your training instance. Kindly wait 10–15 minutes before attempting to access it again.
If the issue persists, please try accessing the instance using an incognito window or a different browser and let us know whether you are able to connect successfully.
We look forward to your response.
Best regards, Nial Smith
