Error Message: Software Key Mismatch

Previous Member · August 2017

Hello,

I copied a registered software key from one portable computer to another. I have defined it in the Server path and when starting the BOARD Service/WinClient I receive the error message "Software Key mismatch".

The sofware license key is valid (should be) so i don't know the possible reason for this

Thanks in advance

Unknown · August 2017

Hi there,
The .KEY file is a software protection system to prevent illegal copies of BOARD.

Each .KEY file will only work on the PC where it had been initially created. It is not possible to take one .KEY file and copy it to another PC / Server.
You must create a new .KEY file on your laptop computer and certify the .KEY file as a new license. (this also works for BOARD Server licenses)

Please refer to Board 10 help for more information regarding the install of software keys.

License activation process overview

Reinstalling a license

Moving a license from one computer to a new one

Uninstalling a license

Hope this helped,

Cheers,

Michele