Cloud server support policies


In terms of server maintenance, have we developed a standard set policies of what server modification requests are supported? 

For example, I know we do not support batch files on cloud servers for several reasons.


I can see that as we scale with the cloud we cannot accommodate every request to modify the environment, as then it is a change we need to support outside of the BOARD software itself.


Is this documented anywhere? Otherwise, we can always submit a ticket to ask to Cloud Support when in doubt.


  • Hi Audrey, sorry I can't help you with this one - I suggest you create this as a separate question to the community for greater visibility.