Cloud server support policies

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In terms of server maintenance, have we developed a standard set policies of what server modification requests are supported? 

For example, I know we do not support batch files on cloud servers for several reasons.

 

I can see that as we scale with the cloud we cannot accommodate every request to modify the environment, as then it is a change we need to support outside of the BOARD software itself.

 

Is this documented anywhere? Otherwise, we can always submit a ticket to ask to Cloud Support when in doubt.

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  • Unknown
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    Hi Audrey, sorry I can't help you with this one - I suggest you create this as a separate question to the community for greater visibility.

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