Unable to install Office Add-In for Office 365

Hi, 

 

After upgrading the office version to 365. we cannot install Board Add-In anymore. Attached is the error message.
Please can you advise if Board 9.1 support office 365? 

 

Thanks,

 

Regards,
Huan Xiang

Answers

  • Dear Huanxiang Huang,

     

    unfortunately you are right. Office 2016 / Office 365 in newer versions is supported starting with BOARD 10.

     

    This because Microsoft changed something for the office registration in windows registry and BOARD 9.1 was devlivered before this change. Because of this the setup is thinking, that no compatible office is installed.

     

    Hope it helps.

     

    regards

     

    Alexander Kappes

  • Previous Member
    edited March 2020

    Hi Alexander ,

    Thanks for your reply, 

     

    My concern is if the Board 10.3 is compatible with Office 2007 or 2010? From the Board online manual, I can only find that "Board Excel Add-In version 7.3 supports Office 2007/2010/2013. 

    image


    From the manual, we don't know if the Board 10.3 version is still supporting 2007//2010. 

     

    Please advise.

     

    Thanks,

    Regards,

    Huanxiang

  • Hi Huanxiang Huang,

     

    please see attached link:

     

    Board Office Add-ins overview 

     

    regards

     

    Alexander Kappes

  • Thanks Alexander!