Greetings everyone,
I'm a brand new user to BOARD software and am simply trying to connect to some of our various data sources including our IT Ticketing system powered by Service Desk Plus ManageEngine. I've downloaded and installed the PostgreSQL ODBC connectors and was successfully able to configure and test the connection within BOARD, however, the data will not load using the MDX Federator tool. Once I save and connect, I receive an error message stating: Cannot load cubes: empty or not available database. I previously have been able to connect via Sisense and Power BI so I know the dB is available and that the tables are loaded. I've attached a screen shot of the current configuration. Any help with this is greatly appreciated.
Thanks!
Ford Reid