Board server 10.1.4 upgrade

Previous Member

Hi community, after uninstalling board serrver 10.1.0 and reinstalling the latest one 10.1.4, the databses are conserved in c:\Board......, but after launching the same old conncetion in my latest board server localhost, the board server do not give me access, i tried to login other board server outside my localhost, and it's working as usual, i think the problem is related with the licence that i used on the old version(10.1.0) is there something i can do to solve this problem noting that my licence did not expired, thanks for reading and helping if it's possible.

Unknown

Dear Youssef,

 

we would need more details in order to troubleshoot the problem, because we cannot say yet if it is server-side or client-side.

You could start by taking a look at these two links referring to two typical issues:

- Unable to Login: 64 bit license Error 

- Cannot start Board 10 Server. Original cause: This license does not allow Board to run in 64-bit mode.

 

In addition, open the Board Server Configuration and make sure it is pointing to the license. If that's not the case, hit the Browse button on the License line, pick the key, then hit Apply Changes and you should be able to start the Board Server successfully.

 

I hope it helps

Davide

Unknown

This is a copy of resolved issue: Board server 10.1.4 upgrade

Previous Member

Dear Davide Genini 

 

The links that you have shared were very usfull for me, the problem is solved due to them, thank you very much.