Problems with mask Board 11

Unknown
Unknown
in Platform

Hi community, 

 

I'm trying the new version of Board 11.

For the migrate, I don't have any problems with the database, but every time I try to change a mask that was already created, board shows an error and doesn't let me change it. 

If I try to create a new mask and I try to put this mask in a already created screen, shows me the same error. 

 

Does anyone have a similar issue?

 

Thanks a lot!

Regards,

Marta.

Answers

  • Paul Wyatt
    Paul Wyatt Customer
    100 Comments 100 Up Votes 100 Likes Second Anniversary
    edited March 2020

    Hi Marta,

     

    I found that B11 handles masks in such a way that it was easier in my case to simply delete the original ones and re-create them.

    That said, once the differences are understood, it is probable that the original ones will be usable with a little work.

     

    1  MASK SCREEN ASSOCIATION.   Screens are associated to masks, not the other way round as in B10.  Image 1 below shows that I've associated three screens, Property Search, Property Details and Tenant Arrears, to the mask 01 Master Mask.

     

    Image 1: Mask created and then screens associated to it.

    image

     

    2.   MENU TOOL BAR ISSUES.   The Menu tool does not 'play' well in B11 - I think it is a work-in-progress as I cannot find how it is configured - unlike in previous versions where it is a capsule config option.  As a result, I do not use this object now and, instead, place button like labels into the mask.  These labels have either 'goto screen' or procedures attached and I found this far more controllable than the menu object.  Image 2 below shows that a menu object simple presents all of the screens within the capsule.  Also, the font sizes and some of the other formatting options have no effect; a menu on a max resolution mask would be too small to read.

     

    Image 2: B11 Mask with a menu object.  Note that the screens cannot be filtered and the font sizing has no effect.

    image

     

    3.   SCREEN SIZING CONTROL.   One of the best aspects of the mask is that it can be used to globally control the size of all screens associated to it as it overrides screen settings.  Once fully understood, screen sizing can be used to dynamically fit any display device from a HD 27" monitor to an iPad.  You should play with this to understand the best setup for you.  I have set my masks to 16:9 and fit to width.  However, 2560x1440 or any other resolution standard or custom can be set. 

    I have placed my menu bar, built with labels, and icons to help me to visually identify the max width on screens.  Only then do I create my screens - much like we all do but I thought I'd outline the process.  Image 3 shows the screen sizing settings and the template I am currently using.

     

    Image 3: MASK Screen template size settings override individual screen settings - very useful.

    image

    4.  Beta Feature -  Environment Background.   A fun setting is the environment background which can have a static image or a URL linked web image.  Image 4 illustrates a static capsule image and image 5 shows a live URL link feeding a jpg for the background.  If you control that jpg, you can dynamically switch it too - see, fun...(well it is to me as I don't get out much).

     

    Image 4: Background with static image

    imageimage

     

    Image 5: Background with a live URL feed to the BBC website jpg image.

    image

     

    Hope that this has helped in some way.

     

    Regards,

     

    Paul

  • Previous Member
    Previous Member
    500 Up Votes 500 Likes 500 Comments Second Anniversary

    Hi Paul, 

     

    Thanks a lot for your answer. 

    I eliminate the original mask and re-create.This way it works.

     

    Thanks you!

    Regards, 

     

    Marta.

  • Unknown
    Unknown

    Hi Paul,

     

    A couple of thoughts.

    2.   MENU TOOL BAR ISSUES. I've not used Board 10 but the v11 menu control looks to be very limited. As you said I suspect this is a work in progress and certainly not usable at present.

     

    I heard that the previous menu controls had drop downs, which would be useful. What do your mask label menus do?

    What about the standard Show Screen List? Does that work for you?

     

    3.   SCREEN SIZING CONTROL. How does your menu bar help you visually identify the width of the screen?

    4.  Beta Feature -  Environment Background. I've also used this but I wasn't sure how it differs from the standard Background Color property?

     

    Kind regards,

    Nigel

  • Paul Wyatt
    Paul Wyatt Customer
    100 Comments 100 Up Votes 100 Likes Second Anniversary

    Hi Nigel,

     

    Sorry for taking so long to reply.  

     

    MASK LABELS

    The mask labels are simply labels in the mask which have been formatted to look like a menu bar.  On selecting a label, the user to taken to the relevant screen, running a procedure if required.

     

    SHOW SCREEN LIST

    I cannot use the 'show screen list' feature as there are a number of admin and maintenance screens we do not want the user to see.

     

    SCREEN SIZING CONTROL

    The master mask is first laid out to determine the optimal 'canvas' size.  Once complete, the pixel width and height is entered and all screens are associated to that mask.  Leaving the setting on 16:9 or 4:3 will result in the 'canvas' being the maximum width and height.

     

    BETAS FEATURE: Background

    The background features differs by allowing for URL sourced background image to be used.

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