Web Client Pager in ATO

LATTALI AHMED
LATTALI AHMED Active Partner
10 Comments Second Anniversary 5 Likes
edited April 2020 in Platform

Hello,


I have a Pager in ATO to create/edit entity members, the pager works fine in the desktop client, whereas in Web client, we can't see the Code field unless we extend the height of the window.


Does anyone have this problem ?


What can we do to solve it ?

 

Any help would be very appreciated

 

Best regards 

ATO Pager in Web client Code field is hidden

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Answers

  • Alexander Kappes
    Alexander Kappes Employee
    Fourth Anniversary 250 Likes 100 Comments 5 Answers
    edited March 2020

    Dear Ahmed Lattali,

     

    thanks for your request. You are right, using "big" trees with many members in ATO brings the described effect.

     

    Only other solution insted of increasing the window is using the maximize function of the window itself.

     

    image

     

    There is no setting, which allows you to define the size or the start of displaying for the content in ATO.

     

    Therefore it´s recommended using our ticketing system (http://support.board.com) instead of the community.

     

    Hope it helps

     

    regards

     

    Alexander Kappes

  • LATTALI AHMED
    LATTALI AHMED Active Partner
    10 Comments Second Anniversary 5 Likes

    Dear Alexander Kappes,

     

    Thank you for your response, this is not a major problem for the client, but I hope it will be resolved in future releases.

     

    Best regards

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