How do I create high quality PDF prints?

Florian Hüttermann
Florian Hüttermann Customer
Second Anniversary First Comment
edited April 2020 in Platform

Hello guys,

 

i have a simple requirement for our PDF export files: They should be sharp.

If i put a single Object on a screen and print it, everything looks fine. But in case i use multiple objects, put them into a container and export this screen into a pdf file, it looks very pixilated.

pixilated pdf File

I have the same problem inside the capsule print template with our company Logo.

Do i need some special preferences for the print options? For expample: Your company icon should have 250x200 pixel, or your container should have the size 1300x800 for DIN A4 crosswise format.

I tried so much (changing DPI, rezise the conatiner) but nothing helps.

 

Can someone help?

 

Kind regards

 

Florian

Answers

  • Sébastien Breyne
    Sébastien Breyne Customer
    Fourth Anniversary Advocate First Comment
    edited August 2020
    Hello everyone, 

    This post is rather old but I also face this issue and haven't found any solution to it. I am working on 10.6. 
    I also tried to export it through presentations with no better success. 
    Anyone has an idea on how to export good quality pdf reports? 

    Thanks,

    ------------------------------
    Sébastien Breyne
    Finance Manager
    Cullen International
    Belgium
    ------------------------------
    -------------------------------------------
  • Ludger Wenzelides
    Ludger Wenzelides Customer
    Second Anniversary First Comment Photogenic
    edited October 2020
    Hi Sébastien,

    I don't know, if I can help you. But I'm doing pdf reports and they all look fine and have a decent enough resolution. I also use simple screens for reports, as well as with containers. Did you change the print resolution setting to "very high"?
    image

    Best wishes
    Ludger



    ------------------------------
    Ludger Wenzelides
    Data Analyst
    EMH metering GmbH & Co. KG
    Germany
    ------------------------------
    -------------------------------------------
  • Sébastien Breyne
    Sébastien Breyne Customer
    Fourth Anniversary Advocate First Comment
    edited October 2020
    Hi Luger, 

    Thanks a lot for your help. Unfortunately that option does not appear on my screen. 


    image
    Could you please let me know what version you are using? I am on 10.6.

    image
    Thanks, 





    ------------------------------
    Sébastien Breyne
    Finance Manager
    Cullen International
    Belgium
    ------------------------------
    -------------------------------------------
  • Ludger Wenzelides
    Ludger Wenzelides Customer
    Second Anniversary First Comment Photogenic
    edited October 2020
    Hi Sébastien,

    that is kind of strange, because I'm on the same version, but my revision is lower than yours. I did the last update in March 2020. I'm not sure, what the revision in the context of Board means and why this feature would disappear with a higher revision. When was the last time you did an update?


    my Board version
    Best wishes

    Ludger


    ------------------------------
    Ludger Wenzelides
    Data Analyst
    EMH metering GmbH & Co. KG
    Germany
    ------------------------------
    -------------------------------------------
  • Sébastien Breyne
    Sébastien Breyne Customer
    Fourth Anniversary Advocate First Comment
    edited October 2020
    Hi Luger, 

    This is strange indeed. We migrated to 10.6 in June 2020. 
    Could anyone from Board help us on this? 

    Thanks,

    ------------------------------
    Sébastien Breyne
    Finance Manager
    Cullen International
    Belgium
    ------------------------------
    -------------------------------------------
  • Davide Giusti
    Davide Giusti Employee
    Second Anniversary First Comment Photogenic
    edited October 2020
    Dear Sébastien,

    Could we organize a remote call to check this together? What are your available timeslots?

    Kind Regards,
    Davide

    ------------------------------
    Davide Giusti
    Support Tech Specialist
    Board Community
    Switzerland
    ------------------------------
    -------------------------------------------
  • Unknown
    Unknown Active Partner
    edited October 2020
    Would it be possible to be kept updated about this somehow?

    ------------------------------
    Rutger van den Berg
    Sales Consultant
    Axians Laren
    Netherlands
    ------------------------------
    -------------------------------------------
  • Sébastien Breyne
    Sébastien Breyne Customer
    Fourth Anniversary Advocate First Comment
    edited October 2020
    Dear Davide, 

    I propose we continue the discussion by e-mail and arrange a meeting. 
    My e-mail address is sebastien.breyne@cullen-international.com.

    @Rutger van den Berg, sure I will make sure to update the conversation following our discussion with Davide. 

    Best,
    Sébastien

    ------------------------------
    Sébastien Breyne
    Finance Manager
    Cullen International
    Belgium
    ------------------------------
    -------------------------------------------
  • Sébastien Breyne
    Sébastien Breyne Customer
    Fourth Anniversary Advocate First Comment
    edited October 2020
    Hi Rutger, 

    Here is the solution Davide showed me today. 

    On the server where board in installed:
    1. Go to C:\Program Files (x86)\Board\Board WebApi Server\App_Data\config
    2. Open snapshotter.config
    3. On the resolution line, change "standard" to "very high"
    It should look like this : <add key="resolution" value="very high" />

    If it doesn't work, you might want to restart the engine and WebApi services. Make sure none is using Board when you do this. 

    The quality option as Ludger mentioned indeed doesn't exist anymore in the newer versions. It is now replaced with this parameter. 

    Thanks again to Ludger and Davide for their help! 

    Sébastien 


    ------------------------------
    Sébastien Breyne
    Finance Manager
    Cullen International
    Belgium
    ------------------------------
    -------------------------------------------
  • Zachary Turner
    Zachary Turner Employee
    Second Anniversary 25 Likes 10 Comments Level 100: Foundations of Building in Board

    Hi!

    One slight modification to the proposed solution:
    You'll want to use "veryhigh" instead of "very high"

    Having the extra space can prevent the settings from taking full effect.

    On the server where board in installed:
    1. Go to C:\Program Files (x86)\Board\Board WebApi Server\App_Data\config
    2. Open snapshotter.config
    3. On the resolution line, change "standard" to "veryhigh"
    It should look like this : <add key="resolution" value="veryhigh" />

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