Board Academy
Discussion List
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expired instance
Hi team, My instance in "Introduction to Data Modelling on Demand" expired. I was wondering if an extension was possible. Thank you and warm regards!
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Monthly Customer News Update - September
The 'What’s Possible Now' Edition New capabilities matter most when you know how to put them to work. Summer may have slowed a few things down. Board wasn’t one of them. Since our last edition, Board 15.1 has arrived, a full library of Board TechTalks is now available to you on demand, and there are new ways to learn,…
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📢Board Academy Mid-Year Update: See What We've Accomplished Together
The first half of 2026 has been an exciting period of innovation, growth, and transformation for Board Academy. From launching AI-powered learning experiences and introducing the new BoardConnect mobile app to Board employees (coming to Customers and Partners SOON!), to expanding our multilingual course catalog and…
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Extension for Instance training environment
Course expired and instance is no longer available. Requesting an extension to continue training.
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Extending my training instance
Hello, My access to the instance is expired . Could it be possible to extend it so I can continue with my training? Thank you in advance for your help. The course is : Introduction to Board: Analysis and Reporting OnDemand Thanks in advance
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All saved changes are gone in my board instance
Hi, on Friday I was almost through the "Introduction to Data Modeling OnDemand" course but today when I wanted to start finishing it I need to restart from scratch. Nothing was saved at all. I just have one week left (until 09/24/2026).
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📣Introducing BoardBytes: Quick Learning for Everyday Board Tasks
We’re excited to announce the launch of BoardBytes, now available in the Academy Microlearning Library. BoardBytes are short, practical 1–2-minute videos created to help you learn, refresh, and complete simple Board tasks quickly. Whether you need a quick refresher or want to confirm the right steps, BoardBytes give you…
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Missing File Data Reader
Hi Everyone, I have the following issues with the replacement of Level 200 Introduction to Data Modeling OnDemand: I cannot find the relevant files to populate the entities (like Working Hours) Regarding the file, I’m referring to the CSV file that will be used to populate the Cube Working Hours. I’m trying to configure…
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Academy down or issue in Lvl100 "Chart Basics" at 11:34.
Hi Have an issue in the course above. The video is not working after 11:34. I have tried to refresh browser several times and rebooted the PC but it alwyas stops at the same very moment.
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Reopening Expired course
Hello, My access to the course will expired tomorrow. Could it be possible to extend it so I can continue with my training? Thank you in advance for your help. Thanks in advanced Laurent
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Reopening Expired course
Hello, My access to the course has expired and I'm no longer able to view it. Would it be possible to reactivate it so I can continue with my training? Thank you in advance for your help. Link of the course : Board Academy
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🎥 Board TechTalk Replays Are Now Live on Board Academy!
We’re excited to share that a complete repository of this year’s Board TechTalk replays is now available on Board Academy. Tech Talks are designed to keep our community connected to the latest innovations across the Board platform. They bring together product leaders, solution experts, and technology specialists to share…
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306 Indirect Cost Planning And Allocation
The steps written on the page do not match the screenshots. This is one of many that I have caught between B300 Part 1 and 2: what is written is only to configure Step @2: Deny Cells editing where. However. Why do I see GRANT CELLS are enabled and two more cubes under DENY CELL. It is very confusing and hard to follow.
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Level 200 – Could you please extend the expiration date of the Level 200 training environment once a
Hello, Unfortunately due to time constraints, I have not been able to complete the Level 200 training within the allotted period. I apologize for the inconvenience, but would it be possible to extend the training instance one more time? If an additional extension is not possible, please reset the training environment after…
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303 Planning expansion: Forecast: Functional test of the solution
I am unable to get past these set of questions. I have tried troubleshooting my data set. Double checking all the steps I created, and my cubes, entities, procedures, screens and data view layouts according to your instructions but my numbers are just not consistent with what are being shown on the test. The issue is the…
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310: What if Analysis: Create new What-if Analysis screens step 15. Quotes have a space or not?
On step 15. Steps says to include a double quote. But I cannot tell if its a quote then [space] then end quote? OR there are no spaces between quotes.
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B306: Indirect Cost | Defining Database Security Profile Cube Visibility
The instructions does not exactly match what is on the screenshot on the page. I see that we have to configure ""Deny cells editing where" set the Cube to "PLN - DF - Lock Planning. However. On the screenshot, it appears that option "Grant cells access where" was also configured. But I do not see this set of instructions…
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B302: Global Expansion of actuals and Reporting: Board Validation screen not populating data
I am on Board 12. following steps as listed here but there are no data. Please see my data view layouts and cube dimensions below:
Upcoming Events
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Board Beyond: South Africa
Transform the way you Plan Step into an event engineered for planners, analysts and business leaders who are ready to move beyond traditional processes. At Board Beyond 2026, you’ll discover how planning evolves into an adaptive, AI-driven ecosystem. You’ll see how your organization can monitor, predict, analyze, simulate…
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See the Board Merchandiser Agent in action
Smarter merchandising planning with built-in AI Every season, merchandising teams need to decide where to invest, whether the plan is working, and where inventory risk needs action. Too often, those decisions happen in separate cycles. Category plans are set pre-season. Performance is reviewed later. OTB and WSSI risk is…
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AI-native planning for decision-ready supply chains
When demand shifts, supply tightens, or costs change, supply chain teams need to respond quickly. But understanding the impact, comparing options, and aligning operations and finance can take too long. Fragmented plans, disconnected workflows, and manual coordination slow decisions across demand, supply, inventory, S&OP,…