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Request for extension: Level 300 Part 1 training environment
Dear Support Team, I am currently participating in the Level 300 Part 1 training. Unfortunately, my access to the training instance has expired. I would like to kindly request an extension or reactivation of my environment so that I may complete the remaining modules of the training. I would greatly appreciate your support…
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Cloning at Training Environment
Hello, I’d like to ask whether it is possible to clone a data model and capsule across different user training environments. The main goal is to ensure that conditions are consistent between User 1 and other participants during each training session. This would help us standardize the environment and avoid discrepancies in…
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Location of the log file when the new entity members added in On-Prem
Hi, Can anyone help me to find the log file that contains the timestamp of the new entity member added in On-prem. Please provide me the exact file name and path of that file. Thank you for your help
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🎓Academy Reimagination is NOW!!
Board Academy 2025: A Year of Transformation — And What’s Next for 2026! In 2025, Board Academy embarked on an exciting journey to reimagine the learner experience - guided by one bold vision: Delivering the Right Education, in the Right Way, at the Right Time. . .Every Time! This transformation is shaped by you, and this…
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Board Certification Update
The response to the Developer Certification opportunity has been solid. Over 120 customers have already completed the exam, with 84 passing the first attempt. We're happy to share that the exam will continue to be FREE for customers until at least June 30. Register for the exam today in Academy. Prerequisites are…
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Monthly Customer News Update - February
The Innovation Edition From Emerging Ideas to Real-World Impact Innovation only matters when it changes decisions. This month’sedition looks at how AI, predictive intelligence, and unified planning arealready shaping how organizations plan, adapt, and execute, at every level. Agentic AI and the evolving CFO role Board…
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B14 203: ACT - Units and Sales Data Reader problem
Hello, I have a problem in the section mentioned above. There is one records not loading. I have already cleared and reloaded the Entities and also the Cube. How can I find out what is causing the issue? Can i somehow open the log file? Thank you in advance, Carolin
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🎓LEARN! GROW! ACHIEVE! We are happy to share some exciting updates and launches in Academy.
📚New Courses launched this month: Solutions Overview About this course: This course introduces Board’s Solutions strategy and explains why it is critical to delivering faster, more consistent customer value. You learned how Board has evolved from a flexible platform to a solutions-driven approach, how Engineering,…
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Training 303
On the training 303 there are steps to choose Select Version Status. But I cannot find that entity? any clue?
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🎓 Introducing the New Academy Interface
We’re excited to share the launch of the new Academy interface, designed to make learning easier, faster, and more intuitive. What’s new: Seamless access to all learning formats On-demand courses, certifications, and instructor-led trainings are now accessible through a single, streamlined experience. Direct access to key…
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Level 200, B14 216: I have 2 questions from build dashboard.
1. Profit Margin & Percent of Sales Not Displaying as Expected "Despite following all the recommended steps and using the same calculation logic as shown in various tutorials, my Profit Margin and Percent of Sales values are not displaying as expected. Other measures in the report are calculating correctly. Could someone…
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Monthly Customer News Update - January
The Performance Edition AI, Forecasting, CX Insights & Outlook Welcome to the first Board newsletter of 2026. This edition focuses on performance: accelerating cycles, improving forecast confidence, and turning intelligence into action across finance and operations: Agentic AI, Part 2: how AI agents drive measurable…
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Data Model Missing B12 Level 200 Board Instance
Hello, unfortunately I don’t have a data model in my Board instance for Developer 200. What did I do wrong? The instance was reset once by support. I cannot proceed with step 202 (create db procedure) without the data modell. Did I miss a step? Thank you in advance! Carolin
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Level 300, Module 304: Planning expansion: Bottom up planning: question 3 : update the P& L
Dear, Im currently on level 300 module 304. Answer to question 3 , i got 133779319. But it is wrong, can anyone advise if you had the same issue, possible to give me the correct answer? Thanks
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Lev 300 - 306: Question 2 functional test result is incorrect
The indirect cost seem not allocated correctly, but i have checked the configuration many times, they are the same as described in the learning "Build Indirect Cost Planning and Allocation"
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Level 200, Module 204: Why is the RUN button not enabled after following mentioned steps?
Description: I’m working on Level 200: Building a Planning Solution (Module 204). I enabled Log for H - Product, H - Location, and H - Material Data Readers, selected the respective CSV files, and checked the boxes for these readers. However, the RUN button remains disabled. Question: Why is the RUN button not enabled…
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B14 Level 200, Training Instances
I'm continuing my Board Lesson Journey on B14 Level 200 part 1. But, when the training instance set up done, there are no data models. It just show only 1 screen on the capsule. Know I stuck on Module 202, since I need to learn about B14, any suggestion to get this done?
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Could you please help me to extend my board training instance?
Hello Board Team, Could you please extend my training instance, which expired on 13 November? Or you could undo my registration or reset it so that I can register again and access the training. Thanks in advance for your support.
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New course version: B14 Level 200
B14 Level 200: Building a Planning Solution in Board, will be updated and available for learners in Board Academy on Monday, April 18. This course is designed for those who have completed Level 100 and it has been restructured into three distinct parts, approximately five hours each: Part 1: Learn how to work with…
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B14 214 - GBP Data View Object - not showing PY
In the module B14 214 during the creation of the "GBP Data View Object" (please note the same happens on the "LC Data View Object"), after step 21 this is the expected resultfrom the training is as such: while in my environment here is the actual result (showing the PY column completely empty): for GBP here for LC: I…
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B12: Lvl300, module 310: Answer to Q1 does not match the question
Hi, just a hint that the explanation for Q1 in Functional test in module 310 is wrong. It belongs to Q2.
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Board taking so much time for export text cubes and large size mdb cubes , is there any way ?
Board 14.4 is taking almost 2 hrs for extracting a text or large size mdb cube . Is there any way that i can make extract faster. I have tried using extract cube and dataset both , i didnot found a solution yet.