Welcome to the new Board Community!
Here you'll find a reimagined experience that's dedicated to timely support, expanded knowledge sharing, and increased engagement opportunities to support members in their daily Board activities.
What’s New
You'll find many familiar features and benefits here, with some notable enhancements, like a centralized blog, streamlined navigation, new knowledge sharing from subject matter experts, and new Support FAQs.
You'll also find a more personalized experience with additional capabilities to edit your profile, bookmarks, subscriptions, and notifications you receive in and outside of community.
Feedback
Your feedback matters. Let us know what you like, and tell us how we can improve the experience for you. Connect with the Board ecosystem in the Community forums, send a private message by visiting an individual profile, or email the Community team at community@board.com with your questions, comments, or concerns. We’re regularly monitoring all three channels and would love to get your feedback!
Getting Started
Employee Login Experience
If you are an employee logging into the migrated community for the first time, please use this link, or click on the Community tile in Boardway to log in.
Bookmarks, Subscriptions, and Notifications
There are two ways of staying up-to-date on all your favorite discussions and categories.
Follow a singular post or discussion by bookmarking it and visiting your personalized bookmarks found in the profile dropdown in the top right corner of the screen.
Follow a complete category, such as Best Practices, by clicking on the bell icon to subscribe to the category and selecting your notification preference.
Manage subscriptions, notifications, and communication preferences (email, in-community notifications, or both) by visiting your profile, clicking Account & Privacy Settings, and then Notification Preferences.
Profile Customization
Your profile is your place to let the rest of the Community know more about you! Upload your profile photo to earn the Photogenic badge, fill out fields such as your job title and location, even give yourself a signature to be shown alongside your posts. This is your dedicated space to let others know more about you! This is also where you can find your recent activity, such as your engagements and notifications.
To update your username please email the Community administrators at community@board.com with the new username you'd like to be displayed on your Community profile.
Search
The new and enhanced search tool is visible on every page, either by clicking on the search icon in the top right of your screen or in the search bar found in the center-top of each page. Once you enter your search term, you’ll be able to filter results via a range of options, from location of the content, to the author(s), to date last updated.
You also have the option to refine your search and sort by popular content tags, found on the homepage and category pages.
Forums and Discussions
To post a new topic in a forum or to submit a new idea in the Idea Exchange, simply click the “New Post” button. We suggest adding tags to your content as they help categorize topics and make them easier to search for and find using as Popular Tags. Use the paragraph icon to the left of the text box to format your text accordingly.
Tagging Other Members
To tag a fellow Community members, type the @ symbol directly in front of the username of the user you are trying to mention. For example, @RonSwanson. If someone has tagged your account, you will receive a notification letting you know so. Please be judicious of how often you are tagging others.
Spam
Found a comment or post you believe to be spam? Using the Flag reaction immediately lets moderators know that it should be reviewed and appropriate measures should be taken. You can also message the moderators at community@board.com.
Engagement
Make sure to provide feedback on content you enjoy, disagree with, or have more questions about by liking and commenting on it. The author of the content you’re replying to will receive a notification that you engaged with it, so it’s a quick way to let them know that you valued their work or would like to discuss it further. The more a post is liked, the higher up the “most liked” rankings it will climb.
Additionally, you can upvote ideas in the Idea Exchange to show your support for them and in order to boost their visibility for our Product team which reviews this space.
