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Hi Fatima,

I guess that the service "BoardMailerService" is of start type "Automatic" but it isn't active and you can't start it manually?

For Board 11.0 I have set two entries ("WatchPath" and "LogFolder") in the file "Board.Mailer.Service.exe.config" located in "C:\Programme (x86)\Board\Webapi". I think it is the same with Board 10.5:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
<startup>
<supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5.2"/>
</startup>
<appSettings>
<add key="WatchPath" value="d:\tmp\Board\bc"/>
<add key="LogFolder" value="d:\tmp\Board\bc"/>
</appSettings>
<runtime>
<assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
<dependentAssembly>
<assemblyIdentity name="Newtonsoft.Json" publicKeyToken="30ad4fe6b2a6aeed" culture="neutral"/>
<bindingRedirect oldVersion="0.0.0.0-10.0.0.0" newVersion="10.0.0.0"/>
</dependentAssembly>
</assemblyBinding>
</runtime>
</configuration>

Please set it to a valid path and the Mailer Service will start (after restarting the other Board services).

Starting with Board 11.1 this configuration has been moved to "C:\Programme (x86)\Board\Webap\App_Data\config\mailer.config".

<appSettings>
  <add key="webUrl" value=""/>
  <add key="watchPath" value="d:\tmp\Board\bc"/>
  <add key="logFolder" value="d:\tmp\Board\bc"/>
</appSettings>

I hope I could help you,

Thomas

Hi Stephen,

we use "Board Engine" and "Board WebApi Engine" on the same computer and access it using HTTPS.

After upgrading to 10.5 we got the same notification. By the way, each browser refresh changes the ID.

Our solution: We checked the configuration and have changed the following in file "C:\Program Files (x86)\Board\Board WebApi Server\App_Data\config\appSettings.config":

<appSettings>

<add key="host" value="https://fqdn.domain.de:443/" />
<add key="boardEngine" value="localhost" />

...
<add key="useSSL" value="true" />

...

</appSettings>

Now it works for us. I hope it helps you too.

Best regards,

Thomas