change user authentication type of existing user

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Barbara Mayrleitner
Barbara Mayrleitner Customer
First Anniversary Advocate Name Dropper First Comment
edited November 2022 in Idea Exchange
When we started with BOARD, we had some companies abroad which were not connected to active directory --> so they had no windows user. That was the reason why we created quite a lot of users with password as authentication type.
But over the years more and more companies are now connected to active directory - but the only way to change the user authentication type is to create the user again and delete the old one.
Which is not great, if the user has presentations created, bookmarks saved or my views stored..
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  • Product Management Team
    Product Management Team Employee, Group Leader
    First Anniversary First Comment 5 Likes Name Dropper
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    Thank you for sharing your insightful suggestion with us, Barbara. Your time and effort are genuinely valued. 

    While we're not proceeding with your idea at the moment, this decision is based on our updated product enhancement and idea lifecycle processes, introduced in 2023 (details in our Idea Exchange FAQs). 

    https://community.board.com/kb/articles/1095-idea-exchange-faqs

    Despite this, if you believe your idea still holds relevance, we invite you to resubmit it for review under the new guidelines. We're dedicated to offering the best user experience and prioritizing features and enhancements that significantly impact everyday usage of our software. 

    Your input is crucial to our community, and we sincerely appreciate your participation. Please keep those creative ideas and feedback coming – we always look forward to hearing from you. 

    Thank you again for your understanding and continued support.

    PS: Please do have a look at the Idea Exchange FAQs to know more: https://community.board.com/kb/articles/1095-idea-exchange-faqs

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