Warn Board users when cloud planned maintenance is about to start

Andrea Duò

We had a few cases with a customer having a user working on Board when the monthly cloud maintenance kicked off on the machine hosting the Board server. Although it is said on the SaaS agreement which Sundays we plan to patch their servers, and they communicate it to their usersbase, it can still happen that someone is doing work when the machine is rebooted. This can cause data corruption.
I wonder if there is a more effective mechanism or feature to put in place to warn these users with a message from Board in advance, or somehow at least to prevent them to run procedures that change the data content too close to the kick-off time.

Product Management Team

Thank you for sharing your insightful suggestion with us, Andrea. Your time and effort are genuinely valued. 

While we're not proceeding with your idea at the moment, this decision is based on our updated product enhancement and idea lifecycle processes, introduced in 2023 (details in our Idea Exchange FAQs). 

Despite this, if you believe your idea still holds relevance, we invite you to resubmit it for review under the new guidelines. We're dedicated to offering the best user experience and prioritizing features and enhancements that significantly impact everyday usage of our software. 

Your input is crucial to our community, and we sincerely appreciate your participation. Please keep those creative ideas and feedback coming – we always look forward to hearing from you. 

Thank you again for your understanding and continued support.

PS: Please do have a look at the Idea Exchange FAQs to know more: https://community.board.com/kb/articles/1095-idea-exchange-faqs