Troubleshooting: Garbage Collector is not running in Server mode

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Board Support
Board Support Employee
5 Likes Photogenic
edited February 2023 in Support Articles

Symptom:

At the end of BOARD Server installation on Windows Server, the service doesn’t start properly.

 

From Windows Event Viewer, the following error is tracked:

 

image

 

Error Tracker

BOARD Server is starting
Configuration: C:\Program Files\Board\Board Server\server_config_v2.xml

 

Cannot start BOARD  Server. Original cause: The .NET Framework Garbage Collector is not running in Server mode. Configuration file created. Please restart the process.
Stack trace:

 

at BoardUtilities.Utils.CheckGCServerMode()
at BoardService.Initializer.InitializeBoardEngine()
at BoardMaster.BoardWinServiceHostManager.Start(Boolean isMaster, Type type)
---------------------------------------------------------------------------------------------------------

 

 

Solution 

This error prompts when your BOARD Server is running on a single-core Machine.

Execution of BOARD Server on single-core Machines is not supported from version 8.x or later

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