Delete inaccessible data model command for Board Cloud Administrator

Stefano Ricchiuti
Stefano Ricchiuti Employee
Third Anniversary Level 100: Foundations of Building in Board Level 200: Building A Planning Solution in Board First Comment
in Idea Exchange

When a data model becomes inaccessible (e.g., due to data corruption), the data model "Delete" command on the GUI is greyed out. This prevents the creation of a new data model with the same name, when there are no usable backups that can be restored.

Currently, the only option for Board Cloud users is to create a Support case to the Board Cloud team, asking for the data model folder to be physically deleted from the file system.

It would be useful to have the data model "Delete" command available (not greyed out) even in case the data model is not accessible, in the same way as for an healthy data model.

2
2 votes

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Comments

  • Product Management Team
    Product Management Team Employee, Group Leader
    250 Likes 500 Comments First Anniversary Name Dropper

    Thank you for sharing your insightful suggestion with us, @Stefano Ricchiuti. Your time and effort are genuinely valued.  
     
    As of April 2023, we have implemented a thoughtful archiving process for Ideas that have received fewer than 5 votes and are more than 6 months old. This approach ensures that our Idea Exchange remains well-organized, highlighting the most sought-after suggestions and streamlining their accessibility for both our community and team (details in our Idea Exchange FAQs).  
     
    We're dedicated to offering the best user experience and prioritizing features and enhancements that significantly impact everyday usage of our software.  
     
    Please keep those creative ideas and feedback coming – we always look forward to hearing from you.  
     
    Thank you again for your understanding and continued support. 

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