Spring 2026 Idea Exchange Update

One quarter in: what we’re learning from the Board Idea Exchange

When we launched the new Board Idea Exchange, our goal was straightforward: create a better way for customers, partners, and employees to share ideas, follow progress, and understand how feedback connects to product decisions. As we shared at launch, the portal was designed to improve clarity, relevance, usability, and transparency in how ideas are reviewed and advanced.

Now, after our first quarter with the new portal live, we want to share an early progress update.

Our goal: provide better visibility to idea progress

From the beginning, we wanted to add transparency and predictability to our Idea Review process, making status changes visible. We also outlined that once an idea reaches 25 votes, it moves Under Review, where the product team evaluates it and provides a response or clarification before moving to Accepted for Evaluation or Deferred.

Some updates on ideas from the past three months:

6 new ideas have reached 25 votes
30 have been accepted for evaluation
9 have been marked as planned
13 have been updated as shipped

How we’re improving signal: categorization and merging

One of the less visible—but important details is our approach to categorizing and consolidating ideas.

As part of our regular reviews, we are actively:

Assigning ideas to clearer categories to improve organization and discovery
Identifying related or overlapping ideas
Merging similar ideas into a single, stronger signal

This is how we triangulate the signals we are receiving from you and use them as inspiration for what we build.

Top categories we’re seeing are:

When similar ideas are merged, their votes are combined (without duplication), creating a more accurate view of demand. Instead of multiple smaller ideas competing for attention, they become a single idea with stronger traction and clearer context.

In practice, this means:

Your idea may be merged into another idea that represents a similar need, perhaps as a different angle or perspective
The combined idea reflects higher vote counts and broader support
Our teams use your ideas to build a more complete picture of the problem and use cases

We want to highlight that your engagement matters as much as submission. Voting on and contributing to existing ideas helps build momentum and ensures the most relevant requests rise more quickly.

A small update to our status definitions

Since launch, we have made two refinements:

Accepted is now Accepted for Evaluation
The meaning is unchanged: the idea has been reviewed and is under evaluation by the product team.
Deferred is now available as a status
This is used for ideas that we do not want to reject, but do not expect to pursue in the near term.

These updates help us be more precise and transparent about where ideas stand.

Thank you for contributing

Thank you to everyone who has submitted ideas, voted, commented, and followed updates so far. Your participation is helping us improve both the Board platform and the way we communicate about product feedback.

We will continue to review ideas regularly, update statuses, and use the Idea Exchange to provide a more transparent view into how customer and partner input informs our roadmap.

Your ideas help shape what comes next. What else would you like to see, let us know in the comments below!

You might also like:
Introducing the New Board Idea Exchange
February CommunityCast and Monthly Mission
Board 15 is here!

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Comments

Amy Holmes

Thanks for this update! Love seeing this in action. What’s really cool to me is how engaging with the Idea Exchange leads somewhere. Ideas from real Board users aren’t submitted and forgotten—they are picked up, discussed, and turned into real improvements for real Board users.

Michael Gerrard

Thank you for clarifying how the Ideas page works. I have posted many Ideas over the years and I've heard little.

I have a concern about Ideas requiring 25 votes to be considered. Perhaps my Ideas have not been seen by everyone? Perhaps if more saw them, they'd agree to vote for them? Please, anyone reading this, go and check out my ideas, some of them are pretty good - vote for me!!! 😉 Seriously, I think you should consider all ideas, the number of votes is not a strong enough indication that the Idea is worthy.

I like it that you'll be consolidating some ideas, especially the votes. I have a couple that could be consolidated, one I posted years ago, but I expanded on it in December 2025 to include more. If those two were together, that would make sense, especially if the votes were consolidated.

A couple of questions:

How long should Ideas be in the state "Accepted for Evaluation"?
When an Idea goes into the plan for a future Board release, can the author of the Idea be notified?

Rachel Bland

Hi Michael. Thanks for posting.

The 25 votes limit does seem high, however, with roughly 2k customers and many thousands of users, we've found that it's a solid indicator of demand. I do want to clarify though, it's not the only criteria we use for the ideas that we accept.

Some insight into our process:
1. We review ideas at least 2x per month. We do a combination of using AI to cluster and theme areas of demand and looking for overlap between work we have planned and ideas in the platform. This helps us find validation customers, it also helps us spot areas that are gaining traction, even if the individual ideas aren't over 25 votes.
2. Ideas over 25 votes are automatically moved into Accepted for Evaluation, the 25 votes could be the result of merging duplicates or similar ideas, or they could be 25 votes on unique ideas. At this point our goal is to look closely at the ideas, do research if necessary and respond with planned, deferred or won't do within 90 days. (90 days sounds like a long time, and in reality, the time varies, small items could be 30 seconds, larger items might take the full 90 days).
3. We will be enabling notifications for users in the coming months. We were waiting for a feature that enables us to do this in a GDPR compliant manner and we are just beginning the testing on that feature.

If you are curious, you can see all the ideas listed for your organization. These may include ideas entered by Board employees or partners on your behalf as well as ones entered by you and other members of your organization.