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Re: Cannot Run Requested Analysis: error
Hi William,
It does not affect general server performance at all - this said, allowing very large reports to be generated, when requested, will have an impact on the performances in that specific moment, it other users are running smaller reports.
It's not recommended to leave it to -1 or very big limits, if you have many power users in the system - they might be creating by mistake a "monster" report that loads up the server creating a performance decrease.
Re: Unable to Login: 64 bit license Error
Hello,
You get this error because you selected a wrong host, and you are trying to connect to local engine.
Please click on Board Option | host and create a new connection.
Fill in the host field with the Ip address or host name of your BOARD Server.
more details here:
Board client options
This should solve the situation you are facing
Regards,
Michele
Re: Clarification needed regarding BOARD on mobile devices
Hi interested typ,
You need to install the Mobile Server in case you are using our native BOARD Mobile app for IOS, that you can find at this address: BOARD Mobile on the App Store. Note that you will need a Mobile license type in order to access capsules from the mobile app.
The mobile capsule feature that you mention is specifically built to create capsules that can be consumed from our BOARD Mobile App. Opening them directly from the BOARD HTML5 WebClient on your mobile / tablet won't show any difference.
Using the BOARD mobile app on a IOS tablet gives a quite sleek experience, and in case of a corporate installation you can manage installation on company devices through MobileIron - but there are limitations to what you can do in terms of objects and configurations.
The mobile app is not deprecated but given the fact that you can use the HTML5 client on any mobile or tablet device, it's not as used as before BOARD 10 came out. Your approach at point 3 is what most developers prefer nowadays.
In the future versions of BOARD, an option for the automatic resizing of capsules (responsive rendering) will be made available, this will semplify even more using BOARD on mobile devices.
Hope this helps,
Michele
Re: Data entry on totals for column algorithm
Hi Sebastian Gurt and Emanuela Dolce,
Just want to drop in a couple of lines about this topic as it's a very common scenario, so I thought i might add some context - as a general design principle, doing a DE on the total of a column algorithm will not be ideal as it generates a circular reference in the dataview calculation when "simulating" the change before saving the dataentry.

I tried to explain it in the graphical flow above.
When you execute the change in the HTML5 client, on the total of the column algorithm, the dataentry will return a "weird" value in the total itself. If you then save the dataentry, the BOARD engine will perform the correct split and splat on the cube where the values are reversed, and the total will match your data-entry value. (see the short video i've attached).
It might be confusing for the user to see their data-entry value change and then reappear, that's why i would go for the additional "total" dataview as mentioned before, it's a neat solution and doesn't require a lot of effort!
Hope this helps
Michele
Re: BOARD installation support
Hi Francesco,
For this kind of question, I would suggest you to contact our support team at https://support.board.com - they will be able to check this out for you
Thanks
Michele
Re: Not valid characters - how to fix?
Ciao Daniele Di Lorenzo,
As already suggested you can control the encoding of the file in the datareader protocol itself. The ETL will inherit the encoding of the file when executing so it wont be able to execute the formula properly in case of a mismatch, like in your specific case.
When having to deal with multiple files without knowing the source encoding, the best thing you can do is batch-convert them all into UTF8 and set all your readers to UTF 8, if you are on premise.
On the cloud you can still do this via an ETL tool or copying, converting and copying back via AZCopy tool
You can run this simple powershell command on a file
Get-Content .\test.txt | Set-Content -Encoding utf8 test-utf8.txt
This will convert any text file to a utf8 encoded file, whatever source encoding they have
Hope this helps
Michele
Re: Data picker value is not being displayed ?!
Hi Malav Shelat
When restructuring a cube (changing structure or type) the data in the cube will be cleared and you need to reload it.
When you run the fast track, make sure you untick the "BigData" option when loading the data (see below screenshot)

If you want to extend the model with datapicker, rules, and extra functionalities, I would suggest that you create a datamodel from scratch (without using the fasttrack) and then convert the XLS data into a CSV file, and load it via ASCII protocol in the datareader section.
The Fasttrack is useful to quickly load data into a Board Datamodel but is not ideal if you want to extend what you created to a "project" level. E.g. loading an XLS file won't produce data-reader protocols if you need to reload the data.
Let me know if this helps
Thanks
Michele
Re: How to print/export several screens in a single printout/pdf
Added details to original answer - hope it helps!
Re: How to export a table from BOARD into PDF
Hi,
if you are using the Board HTML5 interface, you can simply use the sliding option on top-left of any table (dataview object) and click on the "Print PDF" button. Note that this option might be restricted for security reasons, in case you are not able to use it contact your BOARD system administrator.

On the BOARD Windows Client, you can click on the BOARD Icon on the top left of the screen, then select Export submenu and the Export to PDF option.
Hope this helps,
Michele
Re: TCP Tunnelling
Hi Adam,
they are asking you to tunnel the connection through SSH - it's practically the same as installing a VPN connection.
You won't need to do anything in your BOARD Applications, just create first the tunnel and the ODBC pointing to the redshift nodes.
I suggest you to follow this guide:
Setting up SSH Tunneling - Windows - High Performance Computing at NYU - NYU Wikis
(the page is taken from a University wiki, just need to change the parameters at the end to match the customer requirements).
to setup the SSH tunnel. Once it's set, the ODBC should just work fine and BOARD should be able to retrieve data without having to do anything else.
KR,
Michele