Board Environment
Discussion List
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Instance related
is there any instance available for L300, as my L200 is deleted? I sent mail to extend but its deleted
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Extend my training instance
Hi, can someone please extend my training instance? Here's the link to it: https://trainingacademy.board.com/a44-mirzql19bweb/en/capsules Thanks a lot!
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Board 12 End of Support: Key Dates and Upgrade Guidance
Since the release of Board 12.6, Board has continued to support the version while also introducing newer generations of the Board Platform. Board 15, the most recent release at the time of publication, represents a significant step forward in the continued evolution of Board technology—offering an enhanced user experience,…
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How to Implement Dynamic Image Management
1. Abstract Board Image Cubes provide an intuitive and user-friendly way to upload and preview images within an application. However, storing image binaries permanently inside the Board data model is not recommended for medium and large implementations because it increases application size, impacts backup and deployment…
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License health check: 5 questions to ask every quarter
As your use of Board grows, it’s normal for your user list to grow and change too. New people join. Roles change. Teams reorganize. Some users need more access, while others may no longer need the same level of access. That’s why it’s useful to do a simple license and access health check every quarter. This does not need…
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B14 Level 200: Environment Issues
Hi Everyone, I have the following issues with B14 Level 200: 1)I cannot find the relevant files to populate the entities (like Porduct, Material, etc…) 2)I cannot access Admin Portal (I get the errore PAGE NOT FOUND) Can anyone help please? Bests Gianluca
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Where and how to ask a question? 🤔
Have a question? Let´s see our options - Forums and Support Portal: Forum = inviting everyone to participate in the solution Support ticket = creating a formal request of help for a specific issue Speaking of Forums, it’s important to know the distinction between the two main of them in the Community: Platform Forum 📊 This…
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High Concurrency Planning
1. Abstract More and more companies need to perform planning under highly concurrent conditions, rather than a few planners inputting large amounts of data for the whole company, responsibility is instead shared across the business for one or more key users in each area to do their own planning, with the input then rolled…
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re-enable https://academy-playground.board.com/ after courses expired
Dear Board Users, Any kind of suggestion or experiece to to re-enable "https://academy-playground.board.com/" after 30 days courses expired? Thank You
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Scheduled Infrastructure Update for Board SaaS Instances
Dear Board Community, We would like to inform you that we will be carrying out required planned infrastructure maintenance on Board SaaS environment in the coming months of 2026. This activity is required as part of our ongoing efforts to maintain a secure, stable, and up-to-date cloud platform, including the replacement…
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Schedular error - [0x-7ff8ef20] - The operator or administrator has refused the request
In schedular i am getting this result the procedure is not running , why this error occurs and how can i resolve this?
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Avoid using date/time substitution formulas in backup custom paths
When configuring a Backup Data Model Procedure step, administrators can define a Custom path for storing backup files. While substitution formulas add flexibility, using date or time variables in the Custom path can cause issues with the backup retention process. The Issue If you use Substitution Formulas that include date…
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Level 200: Module 210: Copy paste objects the values are not getting paste with the same results
Copy the "LC Data View" object from your "Expense Actuals"Screen and paste it into the Tab object on the "Expense Planning" Screen. I have shared the screenshot where if i copy the object and paste it in expense planning the values are not correct and also the variance and variance % are missing . Please help me with this
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Rename Capsule or Rename Foldernames
Hi everybody, does anyone have experiences what i have to consider by changing the names of a Capsule or Foldernames? Are Presentations still workung i.e. the Broadcasting of Presentations and so on?
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Is it possible to use an RTF cube as the body for a Broadcast email?
Hi! I'm working on a Broadcasting module for a solution and I'd like to let certain users create the body of their emails using data entry. I've always done this with text cubes in the past, but I was wondering if it was possible to do the same with an RTF cube - since the Body editor in the Broadcast area appears to…
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Training Instance -issue, cant start giving error.
Hello Board Team, Im trying to access the Board instance but im getting the following error message "Error on starting the instance". Today was the first time i tried to login after getting the extension and it just didn't start. I tried to "restart" the instance and then got the above error message. Please find below…
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Trigger a Board Data Model Procedure from Excel Add-in
Hi All, Has anyone tried to trigger a Data Model procedure from Board Excel add-in using an API or any other approach? Regards, Vikash
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Is There Additional Charge of Level 300 Training Environment?
Hi, I completed level 200 training last month, so I want to start level 300 training. Then, I have a question. Is there additional charge when we set up and use level 300 training environment? For your information, my company I'm member of has a partner contract with Board Co. Thank you.
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Instance Level 200
Hello! My training instance expires tomorrow, could you please extend another 4 weeks? Thank you!
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Level 200, Module 204: Capsule content missing in Board Cloud
Hi, I can still see the capsule (e.g., Financial Planning) in Board Cloud, but when I open it, the Home screen is completely blank. Previously, it contained the welcome message, icons like "Clarity Jewelers" and "Data Management", but now nothing appears. I may have accidentally deleted the content while editing. Could you…
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Level 304: Question 3 (Update the P&L)
What is the wrong with my solution when I put it in it says incorrect despite following all the instructions. Am I missing something?
Upcoming Events
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Board Beyond: South Africa
Transform the way you Plan Step into an event engineered for planners, analysts and business leaders who are ready to move beyond traditional processes. At Board Beyond 2026, you’ll discover how planning evolves into an adaptive, AI-driven ecosystem. You’ll see how your organization can monitor, predict, analyze, simulate…
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See the Board Merchandiser Agent in action
Smarter merchandising planning with built-in AI Every season, merchandising teams need to decide where to invest, whether the plan is working, and where inventory risk needs action. Too often, those decisions happen in separate cycles. Category plans are set pre-season. Performance is reviewed later. OTB and WSSI risk is…
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AI-native planning for decision-ready supply chains
When demand shifts, supply tightens, or costs change, supply chain teams need to respond quickly. But understanding the impact, comparing options, and aligning operations and finance can take too long. Fragmented plans, disconnected workflows, and manual coordination slow decisions across demand, supply, inventory, S&OP,…