Academy Q&A
This forum is dedicated to Board platform questions, generally applicable to all members.
Please select 'Yes' if a response answers your question to better identify possible resolutions.
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Procedure Select step critical bug
Hello, I am following the 212 module and I am working on the BUD - Consolidate Budget into P&L procedure. after following every step, I am stuck at the Select Account step in the sales group. The UI element that is supposed to allow me to select an Entity isn't working. No bypass that I know of is currently working (not…
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PLN - Product and Driver Mapping
Why is the data not populating on my Data View?
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Level 304: Question 3 (Update the P&L)
What is the wrong with my solution when I put it in it says incorrect despite following all the instructions. Am I missing something?
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expiration of the training environment for the 200
Hello, I have a question, after the expiration of the training environment for the 200, is there a way to recover what I did before (like the screens I created, procedures ... ) or not?
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Level 200 Extend a Training Instance
Hello Board team, Can you please extend my training instance that's set to expire on June 8th? I'm currently halfway through the course but couldn't complete it on time due to other work priorities. Thanks in advance for your support. Best regards, WS
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Level 200 - Module 213 - Expense Data Issue
Hello, I am having issues with publishing my expense data with the new procedure updates made in this module. After I load the data in the expense and click publish data, the data does not disappear from the screen and I do not get prompted that the expense data has been published. Also, I do not see any expense data in…
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Extend Instance
Hello! My training instance expires tomorrow, could you please extend another 3 weeks? Thank you!
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Level 300 : Backup Failed
Hi Team, I tried taking a backup as I was facing an issue in module 305, Update Sales Planning. So, thought of trying the workaround mentioned, deleting members, but the backup of the DB failed. Screenshot attached.
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Level 300, Module 305 - Functional Q 1
Hi, I am currently getting an incorrect response for the CY Forecast amount for Grey Pearl Stud. I have checked the steps and instructions numerous times but just cannot seem to work out where the issue is. Having looked at what the correct answer/amount is, it seems for whatever reason my procedure is doubling this…
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Level 200, Module 212 - Income Data Issue
After I click on the "Update P&L" label, the P&L comes through but only for the expense data. The income data does not populate. In the training documentation, this data is included. Where could I have gone wrong?
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Level 300: Expanding Board in Your Organization Part 1: Environment is not setup
Hello, Im currently doing the level 300 training. The environment has not been created despite i clicked on setup. Now the course also make reference to Level 200 datareaders. But i do not have access to these envs anymore. Kindly advise
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Level 200 - Training environment expired
Hi, Unfortunately the level 200 training I started expired and I was not able to complete it due to time constraints. I would like to restart it to complete the level 200 training but I just get the expired message. Is it possible to extend the instance?If not, I would like you to reset the training environment.As for my…
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Level 200, Module 205 - Impossible to create a 'Call procedure' step
Hello, I'm stuck in the Level 200, Module 205: ACT - Sales Data Load Capsule Procedure. I need to create a capsule procedure that contains a group 'Call DB Procedure' with the step 'Execution flow: Call procedure'. However when I try to do this I cannot select any procedure in the drop-down, it's simply greyed out. I've…
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205 UK Data Not appearing in the Sales Planning screen + Initialize Budget does not work
Hello I am currently blocked on 2 problems currently: First of all, In the Sales Planning Screen, no data appears in the different visuals when I select UK, see example below What is strange is that is that in the Sales Actual screen, I can see the UK data, Both tables use the same data cube in entry. Moreover, I do get…
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LEVEL300, Module305: Regarding Functional Test Question 1
Hi all! I am struggling with Functional test question 1 in level 300 module 305. Already checked all the steps 3-4 times, still cannot find what's the issue: when I am completing the steps for Functional test, I am getting correct result for 2 planning products, and the incorrect one for one planning product, as shown on…
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204 - Procedure - Selection Step bug
Hello, I'm following the B14 204 course and I have an issue where when I want to select "Timestamp: ACTS - Actual Sales Upload" in my procedure, nothing is available. As you can see here, I cannot select anything. I've been told that it is a UI problem, but is there a way to circumvent it? I have reloaded the VM but…
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Level 200, 203 Force kick from go to screen
I'm currently having a strange bug where when I click on data management on the home screen to go to Sales Data Upload, 4 times out of 5, I get force kicked of Board and I have to reconnect myself. I don't know the cause and it doesn't do it every time, which makes it even more unusual. It seems like a critical bug if it…
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Level 200 - Training environment expired
Hi, I started level 200 training last month. However, the level 200 training environment will expire at May 08, 2025 and I may not complete it due to time constraints. I would like to extend the instance to complete the level 200 training, but I just get the expired warning message. Is it possible to extend the instance?…
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Level 200 - Training environment expired
Hi, Unfortunately the level 200 training I have started is about to expire on 8 May. I would like to extend the deadline to complete my Level 200 training. Is it possible to extend the instance? If not, please reset your training environment. Regarding progress, you have completed the course up to module 216. Thank you.
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Level 200 - Call DB Procedure
Hello, I am running into an issue where I cannot select the procedure from the data model when I am creating the new procedure in the capsule. The selector is grey and I cannot tag it correctly. I have closed/opened the application multiple times and I have deleted/recreated the procedure in the data model. Please advise.
