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Disable "edit/configure layout" in HTML5
Hi, i was wondering if it is possible to disable the possibility for end users to modify the layouts and change axes and/or contents displayed in the HTML5 screens. I know this is a valuable and important feature for some users, but the majority of the user base won't benefit from this feature and might end up "messing up"…
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"Cannot load protocols list" message when running data reader
Why do I get the error "Cannot load protocols list." every time I try to run any data reader? Immediately after this error I get "Invalid user : this user is logged in elsewhere." when I try to view any screen. Any help greatly appreciated! Thanks
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TCP Tunnelling
I am being asked to connect to an Amazon RDS instance via an ssh key and TCP tunnelling. The question is do we support this and how is it to be achieved? My understanding is that ssh TCP Tunnelling kind of replaces a VPN so I would need to do the following things * Download and install some ssh software (I have selected…
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Calculate month to date
Hello, Can anyone help out with how to calculate a month to date and campare with the month to date previous year? The scenario I want to create is col 1 is Current week which will be displayed either choosing a week from the selector or using a pager, col 3 will be same week previous year. Column 3 will be month to date…
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Overriding a format template
I have a dataview report very similar in nature to a standard P&L type view, on my rows I have various measures which need formatting differntly for example row 1 is a dollar value to zero decimal places, row two is a percentage to 1 decimal place and row three is a dollar value to 2 decimal places. Column 1 is current…
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Cloud server support policies
In terms of server maintenance, have we developed a standard set policies of what server modification requests are supported? For example, I know we do not support batch files on cloud servers for several reasons. I can see that as we scale with the cloud we cannot accommodate every request to modify the environment, as…
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Chart Options > Block of Series Color
Anyone know what Block for Series Color does in a Chart > Options? Unless I am doing something wrong, it seems to just impact background color. I am working with a bar chart. I am looking for the bars in my bar chart to have different colors based on an algorithm. Any advice is appreciated.
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Conditional display of columns on a dataview
I have this dataview and I would like to find a nice way to hide/show the 3, 6, 9 month columns without having to go into the layout and select the hide block option. I started off with a small data entry cube so that I can place a tick to decide which columns I want to show but I can't find a way to have that affect which…
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Rolling 3 month Average in a dataview
Can I create a moving average in a dataview? For example I would like 12 months of data as Bars on a chart and then have a 3 month moving average as a line on the chart so lets say that periods 9,10,11,12 had the values 38, 40, 45, 49 on my chart the bar for period 12 would be at 49 and the 3 month ave for period 12 would…
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Can i default a selection on current month?
Hi, is it possible to default a selection (when landing or opening a screen) on a specific month or just the current date? Shall i use a select based on cube? is there any alternative for this or shall i consider using a custom time entity? thanks in advance Regards,
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What is/are the difference/s between Stop and Kill in the Cloud Admin Portal?
Should we prefer to use one or the other?
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Not all selections from BEx query appear in SAP Connector Designer
Hello, while using the SAP connector designer, i have noticed some selctions from BEx queries do not show in the Connector Designer. Even going through OnlineHelp - Theobald Software GmbH I don’t find explanation or mention about this. Please find a screenshot attached where i show all BEx query selection in the Connector…
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is it possible to add an element into BOARD for planning or budgeting?
Hello, i'm quite new to the BOARD solution so i was wondering if it was possible to add a new element into a dimension for planning and evaluating a future impact of it on the Budget. I would like to add a new Product to my product portfolio and be able to plan a sales budget for it. Is it possible? How should i do it?…
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How can i export my Screen in Powerpoint?
Hi, i was wondering if there is any functionality or feature i can use to export a screen in Powerpoint? Can i also do it from the Web Browser? I am currently printing the screen using the Browser Print. Regards,
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Limit drill down
Hello there, Is there a way to limit the drilldown functionality for certain users in particular screens? If so, is it applicable on the Windows Client as well as on the browser? Thanks
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Web users activity log
Hi, are there activity logs that i can access (as an admin or as normal user) that show pages accessed by URL? We want to track exactly which pages users are opening. If not by default, is there an option somewhere that will turns this on? thanks in advance
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Data visibility and security
Hi all, i have a single capsule which shows the data for different companies/reporting units. Is there a way to segment and limit the visibility per user and apply security on the same capsule? How do i apply that? Thanks in advance, Regards,
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Changing the font of button/labels generates the "no fonts installed" message
Hello, why do I receive the following error message when attempting to change the fonts on a button object: "There are no fonts installed"? It seems to me i have the fonts installed, but i keep getting this message Thanks for your help Regards
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Unable to Login: 64 bit license Error
Hello, after applying licence, I get the following error: "the license does not allow Board to run in 64 bit Mode" Could you help me understand, what am i missing to correctly configure the login and access by BOARD instance? Thanks in advance
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Access Denied: can't access anymore to my Data
Hi! I'm having the following issue: I've been working with a BOARD Database witch I created with an Administrator user. It's the only user I have configured on BOARD. I already made a capsule with some reports, been working with it for a few days. Now, I can't access to the Database. It says that I don't have permissions.…
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Colors in relationships
Hello, How to interpret colours in Relationships tab? In addition to the image attached, sometimes font goes red (which means orphans I suppose). Are there any other highlights would be good to know of? Thanks
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Disable Web Client Menu Options
Hello, How do we disable the "Open Menu", the 3 horizontal bars icon, in the web client? The menu choices provide multiple functions that we do not want our users to have such as: "Open Select Window" and "Go To Home Screen". I was able to block users from selecting the "Show Screen List" with a setting in the Client…
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InfoCube Error: "Invalid sparsity"
Hello, i can't understand why i am receiving the following error message from BOARD when trying to create an InfoCube Thanks in advance,
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Unable to apply analytical function 
Hi, I would like to apply analytical functions to a series that varies with time. I have an infocube with 1 dimension (day) When I select a function in the Analytics tab of the block configuration, the resulting cells show "0", regardless the function selected. Can you help me out? Thanks,
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Load daily data in a cube structured by a more aggregate time entity
Hello, How do I load daily data (e.g. date format is 'YYYYMMDD') into a BOARD Infocube which is structured by a higher level time dimension (e.g. month)? Is it possible? Should i apply an ETL? Thanks and regards
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Error Message: Software Key Mismatch
Hello, I copied a registered software key from one portable computer to another. I have defined it in the Server path and when starting the BOARD Service/WinClient I receive the error message "Software Key mismatch". The sofware license key is valid (should be) so i don't know the possible reason for this Thanks in advance
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Geomap object not showing maps
Hi, i have the following situation: i have configured a geomap object, but i cannot see the map itself. The object only shows the data series i have selected (applying also conditional formatting and alerting correctly). Here below you can see the result i get It looks like it doesn't communicate with the geomap service. I…
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How to export a table from BOARD into PDF
Hi everyone, how do i export a table from BOARD into PDF? is it something i can do easily by myself? Thanks,