Platform Q&A
This forum is dedicated to Board platform questions, generally applicable to all members.
Please select 'Yes' if a response answers your question to better identify possible resolutions.
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'Create Report' error...after upgrade to 10.5.1?
Running 10.5.0 we were able to 'create report' via the web. We have since upgraded to 10.5.1 and now we get the annoying RED Error banner with the ref code, and we don't believe we've changed anything else since last being able to 'create report' in 10.5.0 The log contains the following line Exception: HttpRequestException…
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Pinboard function
Is there anybody who uses the Pinboard function? I have some problems with the Pinboard by showing dataview from two different screens. Is this normal? If I ad a second dataview to the Pinboard which I took from a different screen, I become an error message. Thanks Hendrik
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ODBC SQL to multiple database
Hello I have an ODBC SQL that have to access to different databases on the same server While creating the ODBC I can choose a default database. So, as far as I can understand, I cannot connect to more dbs with 1 odbc connection I see 2 ways to set this connection, both works fine - set a separate ODBC connection to the 2nd…
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cloud - upload file
Hi, I noticed in the cloud there is an icon in the right top corner of a cloud, if you select it you get the option upload file and file-group. How does this upload file work? If I select it I am getting a blank screen. thanks RJ
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decimals
Hello, I am loading a CSV file (utf-8) with 2 decimals to fill a cube. On the reader and its ETL, the decimals appear properly but once the load is done they don't appear in the cube. In this example, the cube contains the value 2602,00. In my other CSV files, I see that the decimals are separated by a dot instead of a…
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Dual Install BOARD 10 and 11
Hi, I was wondering with BOARD 11 now released - if it's possible to have BOARD 10 and BOARD 11 server installed concurrently on the same machine. We would like to try using the new BOARD 11, but still have clients on BOARD 10 and would like to be able to work on both on our own server. Is this possible? Thanks, Stephen
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Does anyone know when Version 10.2 will be released? According to the presentations at Boardville, i
Our process for releases has always been to sync Production into Sandbox and test the latest version in Sandbox to confirm that our models have been affected.
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cannot start board 10 server
Board 10 Server is starting. Configuration: C:\Program Files\Board\Board Server\server_config_v2.xml License: C:\Program Files\Board\Board Server\lfitz.Key Cannot start Board 10 Server. Original cause: This license does not allow Board to run in 64-bit mode.
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database empty or unavailable
Dear community Since a couple of days I have some data readers that stopped working. They are supposed to read data from a database via ODBC connection. When I open one of them and try to connect, I get the following message: database empty or unavailable. So far we checked if the password which the data reader uses to log…
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Keep dynamic selection
Hello, I have a screen with a dynamic selection on projects. As you can see in the picture there are 76 projects in this dynamic selection with 7 companies (1.). If I select a company then, all 188 projects within this company are shown in the project selector (2.). Companies are parents of projects in hierarchy. Is it…
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BOARD Cloud Service - Backups
Hi Community I think as part of the standard BOARD cloud service, some backups are included, so I have these questions: * When the backup task is performed? * Which elements are backup...security, dataset, database, capsule, jobs?, the whole BOARD folder? * How many backups can be stored? * How long these backups can be…
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Transfert Data Reader only
Hello all, For a project I need to update my Data Readers from a server #1 to a server #2. But I want to keep my database on #2. Is it possible to transfert only Data Readers ? Where are the files to transfert ? Thanks for your help, Julien
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What to look for when a hierarchy gets scrambled
Hi All... I've been noticing a specific hierarchy get scrambled after a daily procedure which has around 100 steps. The hierarchy is loaded via flat-file and the file is perfect (i checked multiple times). I do have a normalization step in the above-mentioned procedure and at "All" level Need some pointer on how to go…
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Board 11 - Drill down on block
Hello, is it possible to set a drill down on a block in Board 11 like in previous versions? Unfortunately, I can't find this option anywhere in the dataview settings. BR, Andreas
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Board Server won't start
Hi, I'm doing a clean install of Board 10.5.1 on a new machine running Windows 10 Pro x64. Install seemed to go OK, but when I try to start the service, nothing happens. No errors pop up, nothing. The service just doesn't start. I've attached a screenshot. Anyone got any ideas I can try?
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Client User Acess for BOARD Platform Through CITRIX
How to access BOARD through CITRIX ? as our client is using citrix . Is it possible to access BOARD through citrix for client users?Giulia BiondiRavichandra AjOliver BeirneGabriele GalloMichele RoscelliAndrea MasieroAndrea RocchiettiAntonio SpecaEnrico Mangano
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Unable to use Board web Service after migrating to 10.3.0.51..
Hello All, We migrated to Board 10.3.0.51220, initially the web services were working and we were able top open Board just by typing "localhost" in Chrome browser and it would open Board Login page. However this all has suddenly stopped, can any one help on how to fix this up ? looking for help. Thanks and regards, Malav…
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Drop Down List Functionality in Excel Add-in
I'm wondering if anyone out there has every created a template of sorts within the BOARD Excel add-in that has data entry enabled on a cube (not an entity/relationship) that allows a user to make a selection from a drop down list (member codes) created with the "data validation" functionality within Excel and lose the drop…
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pager procedure
Hello, I'm new in the forum, so please forgive me if the question is old and debated already. Is it possible that if I launch a procedure on a screen with a pager selecting a month there is no way to remove this selection from the proceure? I added a whole year in the selection to test, I made "Remove selection on entity"…
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drill through stopped working
Dear community I have an issue with some existing drill throughs. They suddenly stopped working. This comes after a move to production. They were all right in production, now they stopped. I have opened the drill through tab in the data reader section, selected one of those that stopped and I managed to run it. However I…
