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How to Remove Obsolete Entity Members
1. Abstract Are you allowed to delete Entity items? What should you consider when deleting an Entity? There are different options to make deletions, like Entity extract or reload, or assigning to a dedicated dummy parent. It’s important to understand the best way to do it since both solutions have different effects. 2.…
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How and when is scheduled maintenance managed?
Planned maintenance is performed during a fixed Sunday of each month, from 9am to 12pm (local region time), unless otherwise communicated by Board. The Sunday of the month is determined by the location of the data center selected by the Customer. Customers can change maintenance schedules if this conflicts with key…
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How can I view the Board logs?
Logs can be viewed and downloaded directly from the Admin Portal. These logs are grouped for argument. Learn more in the Board Manual: The Logs section.
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How can I move all databases and capsules between environments?
If you require a sync from your sandbox to production, or vice versa, please submit a new case via the Customer Support Portal. With a notice of at least one business day, this request can be completed by our Cloud Support team within a one to two hour window. Note, this request requires a stop/start of the Board Services…
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How can I move a database or capsule between environments?
You may copy or move databases and capsules from Board cloud to your computer and vice versa: If you need to upload a database to cloud environments, copy the database on the Z: shared drive with the SAS URI and restore it from the BOARD service. If you need to move a database from sandbox to production or vice versa,…
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How to Change the Entity Order
1. Abstract An Entity sort is a parameter set when you create the Entity, which can be updated during the development phase. It may be necessary to evaluate the addition of new members or re-evaluate the order of the elements. In this case, it’s suggested to use a dynamic sorting mechanism based on a Cube and, in other…
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Is it possible to request access to the backups taken for disaster recovery purposes?
The backup service provided in the cloud is for infrastructure environment disaster recovery only and is NOT intended to be a replacement of the standard backup plan that must be implemented with standard Board Backup tools. Customers must create and schedule a backup plan on drive Z: with the standard tool provided in the…
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Is it possible to modify the regional setting and the time zone of the environment?
Typically the regional settings are set to English (United Kingdom) and the time zone is set to the customer time zone, but they can be modified by submitting a support case via the Customer Support Portal. Changes to the regional setting require a reboot of the virtual machine. Changes should be planned with Board as it…
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How can I check the status of the on-premise connector?
To check the status of the on-premise connector open the "status" tab in the Configuration Tool, and then select “test.” Select “details” for more information. Learn more here: Getting Started with Board Cloud Connector (Hybrid Data Pipeline) – 2023 Update
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How can I check the free space on shared storage “Z:\”?
You may check the amount of free space available using a new log ""SharedStorageZ.log"" in the folder C:\Board\Dataset. You may also download this log file from the Admin Portal > LOGS > Other logs. Here an example of the content of this log file:
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Can we use the SFTP protocol to connect to Azure File Share?
Yes, you can request activation of the SFTP service to allow access via this protocol to Azure File Share. To do so, please open a support case to the Cloud Operation Team via the Customer Support Portal. The Cloud Operator will proceed with the activation of the requested service. At the end of the implementation, you…
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I can no longer connect to Board Azure File Share with the Microsoft Azure Storage Explorer?
Make sure you have the latest version of the product installed: Microsoft Azure Storage Explorer. Then, try re-registering the connection with the SAS URI making sure you have selected the "FILE SHARE" item. As a last resort, uninstall the application, delete the folder, and reinstall the application. If the problem…
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How can I connect to Board's Azure File Share to upload or download files?
You can use the Microsoft Azure Storage Explorer app using the SAS URI found in the "SHARED STORAGE" section of the Instances Admin Portal to connect to Board's Azure File Share. Alternatively, to perform scheduled file upload tasks, you can use the free downloadable AzCopy command line tool here: Download AzCopy. The…
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Which Identity Providers are supported to configure Board in SSO?
Potentially all Identity Providers (IdP) that support the SAML 2.0 or Open Id Connect standard are supported to configure Board in SSO, including: Azure AD Google AD Okta ADFS Learn more here: The Identity Provider Federation section
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Can I restrict access to Azure File Share connected to Board instances?
Yes, to restrict access to the Azure File Share you need to submit a support case indicating the authorized IP and/or subnets. The Cloud Operation support team will reply to your ticker with a link to its calendar where you can schedule a maintenance window during which the activity will be carried out in conjunction with…
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Add templates for drill down layouts
It would be great if we could add templates to drill down layouts. There is a work around by creating a drill to screen but adding this additional functionality would be useful
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Data Reader to Cube, can't find log file
another newbie question, thanks in advance for anyone that can assist !* I have several dimensions / entities + a flat file for a cube, in CSV file on AWS S3 * I am able to load the dimensions with no issue * I load the csv cube file, check the 'log' and 'stop on error' boxes * My log file is not in the same S3 bucket with…
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YTD Selection Question
Hello, I am wondering if there is a way to have a specific month be selected whenever a year is selected. For example, if 2021 was selected the month would then select December 2021. This might be an obvious thing that I am missing. Thank you, ------------------------------ Matthew Sobon Data Analyst M.T. Maritime…
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To apply open screen triggers using Broadcasting (B12.4)
For our monthly reporting we have a few screens with open screens triggers, because this is the only way of getting a good selection on screen. We face the issue that open screen triggers are not applied when using presentations/broadcasting. The only way to make it work is to run the presentation first, so all the pages…
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First column size 0 should show border of data view
If you set the first column in a data view to width of 0 the border of the second column should be shown normally. Alternatively a column width of 1 should show the border of second column. Currently you either have no border (width = 0) or a randomly thick border (width = 1)
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Announcing an Enhanced Community Experience Launching in February
Board Community members are central to the success of the entire ecosystem. With that in mind, we’re excited to bring you an improved Community experience to take your business practice to new heights. What can you expect? Streamlined navigation, easy-to-follow categories and conversations, and improved search options—just…
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Label object: Able to change font size in Tooltip
1. What is your idea? Add tooltip font size field in Label object properties to change font size. 2. What specific problem are you trying to find a solution to, or what new scenario would this idea respond to? Tooltip font size in Label is too small and it's hard to see 3. What workaround have you found and used so far (if…
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Sorting across multiple entities
As of now, Board supports sorting on a single entity and the moment we introduce multiple entities into the axis, the sorting only works within the lowest entity group. It would be great if a new feature can be introduced for sorting across multiple entities within a dataview. (Even if it works only in flatten mode).
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Coming Soon: Board 2023 Spring Release
We are pleased to share that we will release the Board 2023 Spring Release on January 30, 2023. This release will deliver numerous improvements for all users of Board across a wide variety of business scenarios, including: Citizen End Users will soon be able to easily tweak the format of values displayed in Data views and…
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Grouping of procedures
It would be a great improvement for organizing the procedures if it would also be possible to add procedures to groups. These groups could then be used for the grouping of the procedures in the procedure overview.
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Getting Started With Board Cloud Connector (Hybrid Data Pipeline)
Abstract Every Board solution relies on connections to external data sources. In this article, we describe step by step how to link Board to an on-premises data source. Context Board Cloud Data Pipeline is a service that allows Board applications to access data from sources that are hosted on a public cloud or on-premises.…
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Modify Power Point and Excel Extract
It would be helpful if you could modify the Power Point and Excel Extract.
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Not working "show all" at row settings
Hi there, I'm wondering if we can't use data view settings "detail by" and row settings "show all" at the same time. If I set "detail by", it shows all data(zero) although setting "show all" . I want to hide row having zero. Could anyone help me solve this? Kind regards, Marie ------------------------------ Marie Kawakami…
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Dynamic Block Header
it would be very helpful if you could work with dynamic Block Header in the data view. In the best case with an own layout to modify the header like it would be a label.
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List to with dynamic email text
It would be great if you could add dynamic figures based on cubes in your automatic emails from "list to" or also subscriptions