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How can I move a database or capsule between environments?
You may copy or move databases and capsules from Board cloud to your computer and vice versa: If you need to upload a database to cloud environments, copy the database on the Z: shared drive with the SAS URI and restore it from the BOARD service. If you need to move a database from sandbox to production or vice versa,…
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How to Change the Entity Order
1. Abstract An Entity sort is a parameter set when you create the Entity, which can be updated during the development phase. It may be necessary to evaluate the addition of new members or re-evaluate the order of the elements. In this case, it’s suggested to use a dynamic sorting mechanism based on a Cube and, in other…
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Is it possible to request access to the backups taken for disaster recovery purposes?
The backup service provided in the cloud is for infrastructure environment disaster recovery only and is NOT intended to be a replacement of the standard backup plan that must be implemented with standard Board Backup tools. Customers must create and schedule a backup plan on drive Z: with the standard tool provided in the…
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Is it possible to modify the regional setting and the time zone of the environment?
Typically the regional settings are set to English (United Kingdom) and the time zone is set to the customer time zone, but they can be modified by submitting a support case via the Customer Support Portal. Changes to the regional setting require a reboot of the virtual machine. Changes should be planned with Board as it…
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How can I check the status of the on-premise connector?
To check the status of the on-premise connector open the "status" tab in the Configuration Tool, and then select “test.” Select “details” for more information. Learn more here: Getting Started with Board Cloud Connector (Hybrid Data Pipeline) – 2023 Update
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How can I check the free space on shared storage “Z:\”?
You may check the amount of free space available using a new log ""SharedStorageZ.log"" in the folder C:\Board\Dataset. You may also download this log file from the Admin Portal > LOGS > Other logs. Here an example of the content of this log file:
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Can we use the SFTP protocol to connect to Azure File Share?
Yes, you can request activation of the SFTP service to allow access via this protocol to Azure File Share. To do so, please open a support case to the Cloud Operation Team via the Customer Support Portal. The Cloud Operator will proceed with the activation of the requested service. At the end of the implementation, you…
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I can no longer connect to Board Azure File Share with the Microsoft Azure Storage Explorer?
Make sure you have the latest version of the product installed: Microsoft Azure Storage Explorer. Then, try re-registering the connection with the SAS URI making sure you have selected the "FILE SHARE" item. As a last resort, uninstall the application, delete the folder, and reinstall the application. If the problem…
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How can I connect to Board's Azure File Share to upload or download files?
You can use the Microsoft Azure Storage Explorer app using the SAS URI found in the "SHARED STORAGE" section of the Instances Admin Portal to connect to Board's Azure File Share. Alternatively, to perform scheduled file upload tasks, you can use the free downloadable AzCopy command line tool here: Download AzCopy. The…
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Which Identity Providers are supported to configure Board in SSO?
Potentially all Identity Providers (IdP) that support the SAML 2.0 or Open Id Connect standard are supported to configure Board in SSO, including: Azure AD Google AD Okta ADFS Learn more here: The Identity Provider Federation section
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Can I restrict access to Azure File Share connected to Board instances?
Yes, to restrict access to the Azure File Share you need to submit a support case indicating the authorized IP and/or subnets. The Cloud Operation support team will reply to your ticker with a link to its calendar where you can schedule a maintenance window during which the activity will be carried out in conjunction with…
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Data Reader to Cube, can't find log file
another newbie question, thanks in advance for anyone that can assist !* I have several dimensions / entities + a flat file for a cube, in CSV file on AWS S3 * I am able to load the dimensions with no issue * I load the csv cube file, check the 'log' and 'stop on error' boxes * My log file is not in the same S3 bucket with…
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YTD Selection Question
Hello, I am wondering if there is a way to have a specific month be selected whenever a year is selected. For example, if 2021 was selected the month would then select December 2021. This might be an obvious thing that I am missing. Thank you, ------------------------------ Matthew Sobon Data Analyst M.T. Maritime…
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Announcing an Enhanced Community Experience Launching in February
Board Community members are central to the success of the entire ecosystem. With that in mind, we’re excited to bring you an improved Community experience to take your business practice to new heights. What can you expect? Streamlined navigation, easy-to-follow categories and conversations, and improved search options—just…
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Coming Soon: Board 2023 Spring Release
We are pleased to share that we will release the Board 2023 Spring Release on January 30, 2023. This release will deliver numerous improvements for all users of Board across a wide variety of business scenarios, including: Citizen End Users will soon be able to easily tweak the format of values displayed in Data views and…
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Not working "show all" at row settings
Hi there, I'm wondering if we can't use data view settings "detail by" and row settings "show all" at the same time. If I set "detail by", it shows all data(zero) although setting "show all" . I want to hide row having zero. Could anyone help me solve this? Kind regards, Marie ------------------------------ Marie Kawakami…
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Welcome to awesome!
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Welcome to awesome!
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Welcome to awesome!
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Welcome to awesome!
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Welcome to awesome!
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Welcome to awesome!
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Board Architecture Essentials Webinar--Learn to explain how Board works behind the scenes
The Board Architecture Essentials webinar will let you can answer the frequent questions we all get about how Board works in the background--how the system architecture builds solutions. You'll be able to describe it in simple terms, with confidence, to build proposals and presentations, or answer questions inside or…
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Best practices on Smart Import object & data control
Hi everyone, I'm doing some testing on the new summer release to evaluate how some new functionalities can help in our internal roadmap. In particular I've been testing the Smart Import object which will definitely help us solve some use cases. I have tested the following settings which seem fine :* Add or discard new…
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Understanding Board Just Got Easier
A short course about the Board platform, how it works, and how you'll transform your business. The Leveraging Board for Business Insights course is designed for new, non-technical users of Board--end-users. They'll get acquainted with Board and be empowered to be immediately productive using the Board applications and…
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Customer Support Portal User Manual
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Change Entity to Display Code
Hello, In a dataview, I would like for the @month entity to be displayed in it's code form. I do not see this as an option in the dataview settings but could be missing something. For example, when June is selected and the year 2022 is selected it is displayed as "Jun.22" but I would like its code, "202206", to display.…
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Conversion from Time (text stored in Text cube) to number?
In Board 10 we used two text cubes for data entry for start and end times and cube with a nexel formula in the Data View to calculate the difference using value to convert from a time to a number. e.g. =value([@a;*;*])-value([@b;*;*]) While this displays properly in the data view, in Board 12 the result no longer gets…